Absolutely horrible experience. Placed an online order and received a deeply substituted version of the entree I ordered. No communication to alert me that they did not have the ingredients necessary to make my meal or to give me the option of selecting something else. They substituted the two major ingredients with subpar options and sent the meal out for delivery. When I notified, Slice (online ordering platform), they did liaise with New York Pizza to troubleshoot the issue and conferenced the owner of NY pizza into the call. After repeatedly cutting me off and talking over me, he admitted to making the substitutions and directed Slice to refund my pasta entree. Though really jarred by the interaction, I was satisfied with the outcome until the owner called me an hour later and harassed me under the guise of explaining what happened. Interesting that he couldn’t call to tell me that his establishment was out of the two ingredients in the title of my entree but could call me almost 2 hours after the order was placed to harass me. If I could give negative stars I would. DO NOT ORDER FROM...
Read moreI just found my new favorite pizza spot in Upper Darby - New York Pizza! Their Meat Lover's Pizza is REALLY GOOD 🤤 loaded with pepperoni, sausage, bacon, and ham! They actually cook the crust to perfection, they don’t use a pizza screen and it's PERFECT 🍞 crispy bottom, chewy inside! Their Italian Hoagie was also delicious 🥪 fresh bread, juicy meats, and perfect cheeses! This place is a must visit for pizza lovers generous toppings, fair prices, and friendly service 👍 Already planning my next Meat...
Read moreJust ordered 2 entrees after a long shift for me and my husband. Was calling around to different places to see if they had a specific dish. The owner's here where the only one's who said they had the ingredients to make it even if it was not on the menu, which was sooo thoughtful! They where very friendly & food was ready for pick up quickly! The portions where very generous & the food was...
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