The Honey Baked Ham Company — Restaurant in Upper Dublin Township

At first I was a little upset because I could not find this location I went to Willow Grove Mall went across the street where it's supposed to be I was determined to find the ham. When I finally found the Honey Baked Ham Store it was a big smile on my face. I wasn't really impressed in the store because it wasn't much out it was one young lady there if she was in the bed when I walked in I didn't want to buy a whole hand because it wasn't around the holidays and I don't know how long I can sit in the freezer. So I brought the pieces of him just to try to make sure I like it so I can purchase beautiful Easter for my family. I walked around the empty store to find out they had desserts, sides and other items. Someone told need that they give out samples but unfortunately it was nothing there to sample. The ham was delicious and I brought a side of broccoli with lemon and olive oil and it was in the frozen section. Sorry to say it looks good on the box but it wasn't tasty it was really salty I couldn't find my receipt to bring it back but I will definitely not buy that again. I think they need to re-amp the broccoli with the lemon. Needs to be broccoli separate lemon juice and garlic oil needs to be in a pack. I haven't...

I visited HoneyBaked of Willow Grove Pennsylvania on 4/8/25 at 10am.

The woman who helped me was not welcoming and seemed to be agitated. When I made my order of 1 1/2 lbs of both ham and turkey, she told me she already had 1lb precuts and said I should just get 2lbs a piece as it would be easier for her. I respectfully declined this odd demand.

Once she went to get the uncut meat, she touched the freezer door, and several other items in the store. I asked her to please change her gloves. She also cut the meat without a hairnet and her hair dangled over the meat as she cut it.

Once I got home, I saw that all her cuts were uneven. Some cuts were large and misshapen, others were cut thin like deli lunch meat. Most of the ham was so full of fat that it was rendered inedible. This was $60 worth of ham and turkey.

I’m not sure if this woman deliberately butchered this expensive meat because she was having a bad day, but this along with her unsanitary practices made me, a once loyal customer, question returning to Honey...

Went in and purchased Honey baked sandwiches. They no longer have tables so the sandwiches could not be eaten there. By the time we got home the bread was soggy from the honey mustard and glaze and they forgot to put on the crispy onions.

In the future I will ask for the honey mustard and glazed to be put on the side so I can put it on myself. I suppose it's my responsibility to remind the person making the sandwich what is on it!

Always enjoy Honey baked Ham items so this was a disappointing experience.

Update after owner reply. I find it disappointing that there's no response in regards to the missing tables and chairs and no apology for the missing ingredient that is listed on the menu item I ordered. I expect the sandwich to have all the ingredients that is advertised on their menu. If an ingredient is not available then it's the responsibility of the restaurant to inform...