Jimmy John's — Restaurant in Urbandale

Love jimmy johns but not today. Went to the bathroom and it was busy. Came out saw two sandwiches on the bar. I wasn’t sure what my son ordered. There was a 14 and one with no number. I politely asked the girl behind the counter if one was a 15. She tore into me. “C”mon” she said as she roughly grabbed the sandwiches. “This ones a 14. This ones onviously a 15! Give me a break!” I was taken aback. I told her that I just wanted to make sure it was my order. She said “I don’t care.” Her supervisor (must have been) was next to her and apologized for her. He was good about it. I sat down then Realized I was no longer hungry and didn’t want to eat the sandwich that was basically thrown in my face. So I took it back up. I told the young guy that I was no longer hungry and that I wasn’t going to eat there. He said “I completely understand. She shouldn’t have done that. She’s been having a bad day.” I noticed she was gone when I left. Hopefully onto a job that’s not in the...

I usualy go with jimmy jhons when im in a hurry and dont have much time for lunch but today was the worst experiance ive had with them. I work 1 block from the building and today it took almost 40 minutes to get my sandwich. and it was the sloppiest one ive gotten from them. Not so freaky fast today. ordered at 11:42 and recieved it by 12:18. dominoes would have been quicker. any way im thankful that i have some food to satisfy my hangyness. i am editing my review because i ordered again. this time i ordered a bootlegger (roast beef and turkey) on the thick sliced wheat and the sandwich came and it was a Turkey Tom. the recept said turkey tom add roast beef and on wheat but it had not beef and was on original white bread. 2nd strike for jimmy johns. if i could cut the star in...

I’m very disappointed because I I am being totally ignored from this location. I ordered sandwiches on Sunday, September 7 and had the wrong order delivered. I called this location and spoke with someone who said they would give me a $10 credit for one of the sandwiches that was incorrect so I said fine that would be great but I was told to call the next day and speak with the manager, Katie. I called Monday morning and spoke with Katie and she assured me she would give me this $10 credit on my account. I have yet to see it after numerous attempts to see where it’s at. This is not the first time I have had The wrong order or bad food from them so I will never order from this location again totally disappointed in the service would...