Revel — Restaurant in Vail

Don’t eat here if you have a gluten allergy. I have a gluten allergy. The people I was with do not. I ordered the gluten free French dip. The menu said this had a vegetarian option that was made with mushrooms and there was also the gluten free French dip version. I told the waitress I needed gluten free. She didn’t ask if it was an allergy. Our food order got royally screwed up with everyone’s order being incorrect. We were overly nice about the whole situation when we brought it to the waitress’ attention. Our waitress was kind, but the royal screw up had me concerned so I asked her to confirm the sandwich I received was gluten free. She was adamant that it was the gluten free mushroom version (notice this only meant it was vegetarian according to the menu, and also not what I ordered). She didn’t check with the kitchen. I took a bite and just felt it wasn’t gluten free, so when the manager came over I let him know. A while later he came out with the French dip on different bread, this time gluten free bread. The original meal I was given was not gluten free. When celiacs get glutened this means days or weeks of agony. Had I eaten the whole sandwich I wouldn’t be able to get out of bed. Even with one bite I am feeling some consequences. The restaurant gave us a round of free drinks to make up for screwing up our meals, but I’m pregnant so didn’t drink. They offered a free dessert, which is kind, but we didn’t want dessert. Our waitress handled the order screw up situation well, but not the gluten situation specifically. I’m nervous for the next person with a gluten allergy to order the French dip. Overall, the food was good. I truly feel that if you serve someone non-allergy friendly food after they ask to double check because of an allergy they shouldn’t have to pay for it because they’ll pay in other ways, but I also understand this is a business.

Our drinks took forever to get. The service seemed extremely unorganized. Overall, skip. The food isn’t worth the hassle.

TLDR: All orders were screwed up. I was served a gluten meal when I asked for gluten free. Asked waitress to confirm and she didn’t. Had to get manager to correct order to gluten free. Charged full...

The menu is creative and enticing. Sadly there were mistakes with each dish making them very hard to enjoy. The artichokes were drowning in oil. I was able to pour off 6 Tbsp of oil from half the appetizer. The salmon was over cooked. I had ordered rare and I got well done, plus. The brussel sprouts were undercooked, so too touch to chew. The focaccia bread and pesto was delightful.

Unfortunately there were so many service mistakes: -the web said 25% off today, which we confirmed with the hostess, then we were billed full price and somehow the waiter, hostess and manager couldn’t figure out how to fix it, so we waited a long time to get a corrected bill -the waiter was very quick, hardly said a word other than “yep” or “sure” standing sideways and walking off so quickly without verifying the order, and it showed later. He had to come back after the appetizers to ask what our main dish orders were. He missed all the requests like salad instead of fries and the temperature of the salmon. -I ordered a beer and they brought me a completely different kind without telling me, substituting a Pilsner for the hazy juicy IPA. When I pointed it out, the waiter just walked away. The manager said what I orders wasn’t on the menu. I had to ask for the menu again and pointed out again what I had ordered. The manager then told me they don’t have it. Eventually the waiter told me he made the substitution. The whole thing was strange like they were too rushed to care about the type of beer ordered. Thankfully they didn’t charge me. I was thirsty and they left my water glass empty from the time the food was served until I was almost done eating. Many waiters were walking around but none looked our way as I was desperately searching for eye contact to ask for water. Everything took so long. We were ready with our order immediately but we ended up spending over 2 hours there for a simple order without desert or drinks (other than the silly Pilsner I didn’t order.) This restaurant was well rated last season, all I can think is this is all new staff and they are having trouble keeping up with the training. The location and decor are lovely. We would go here frequently if they could pull...

An Unforgettable Culinary Experience at Revel – The Hythe Hotel, Vail During our recent visit to Vail, we had the pleasure of dining at Revel, nestled within the elegant Hythe Hotel. From the moment we arrived, the experience was nothing short of exceptional. The highlight of our evening was the Colorado Fitch Ranch Filet Mignon, a masterpiece crafted by Chef Ed and his talented culinary team. This 6oz prime filet was served Oscar style, adorned with delicate crab, velvety tartiflette, charred corn purée, and crisp asparagus. The presentation was stunning—each element thoughtfully placed, creating a visual and gastronomic delight. The filet was cooked to perfection, tender and flavorful, complemented beautifully by the creamy textures and fresh, seasonal accompaniments. A glass of red wine completed the pairing, elevating the dish to a truly luxurious experience. Equally impressive was the service. Our bartender Jason mixed cocktails with precision and flair, setting the tone for a relaxed and enjoyable evening. Kevin, our waiter, provided attentive and knowledgeable service, ensuring every detail was taken care of with warmth and professionalism. Revel is more than just a restaurant—it’s a celebration of Colorado’s finest ingredients, hospitality, and culinary artistry. Whether you're a local or visiting Vail, this is a dining experience not...