Holt's Sweet Shop Valdosta — Restaurant in Valdosta

This bakery absolutely deserves to have an review about there establishment. First of all please do not confuse them with the Holts Bakery that is in Douglas & Fitzgerald, Ga. Although they are great as well other than the downfall of charging for every extra thing now when they use to not do that as I have always ordered all the birthday cakes from them. But - Seriously getting back to this bakery that has no connection with them. These people are the ABSOLUTE BEST IN THERE QUALITY!!! And, although the other same name bakery is excellence as well in the taste but listen here this Valdosta Bakery goes far and above better. I don't know how they can produce it to be so much better. Awesome the other difference they make 3 layers cakes vs the other bakery does there standard as 2 layers. The employees are eager to help you with any special requests of being complimentary at no additional cost. This is my new bakery and seriously this is an must try bakery that you owe it to yourself to try how literally superior they are! These people don't deserve an 5 Star but rather an 10 STAR!!! They really should consider making this an chain by offering franchise services to have in multiple towns. There taste would absolutely survive as they used nothing but the BEST products of ingredients and am sure that makes them stand out from all of them and lastly they are not skippy on there product their portion are plenty as they are not an built on quantity but QUALITY!...

They never ever clean the glazer for the donuts. I know, I used to work there. The glaze they use for the plain glazed is the same icing they use for months straight. When the glazer runs low, instead of draining out the old glaze to cycle it out with the new, they just dump new glaze on top of the old. No use of FIFO here (First In First Out). It’s also stored at room temperature 24/7. Every single donut in store gets glazed, on top of getting iced, so no donut is safe. Every product in the store isn't made fresh aside from the actual donuts themselves. Everything else is made in an offsite location 24-48hrs in advance and then sits in a case until it is either sold or goes stale. They fired their only good cake decorator over a year ago, which was one of the few good things this location had going for them. The owners of the original Holts Sweetshop are not the owners of this location. It looks like these owners are more interested in creating a small chain out of the business rather than putting out a decent product. The Coffee is terrible, you’d be better off going to the gas station. If this is your idea of a decent donut, go try Dixie Cream Donuts across town over by the college. Sure it doesn't have all the cutesy colors and decor, but the authenticity and quality speaks...

I visited this location with my two sons, to get red velvet for my son and donuts for the other son. Upon entering there was no greeting and when I walked to the counter, the young lady (with glasses and the gold streak) inquired about what we wanted to order and gave a cold stare. It was weird and uncomfortable to say the least. My son wanted to purchase half a cake and the young lady could not find one in the freezer and I guess she was not willing to cut the whole cake behind the glass. Some profit is better than none at all!

We ended up purchasing two donuts (a regular and a creme filled one) which came out to $5 after tax...way too much for only two donuts. As we left out my son, told the young lady to have a good day...which is wild because shouldn't she have been telling us this? I barely heard her respond back to him. It's sad that we encountered horrible customer service for two expensive donuts. I like supporting small businesses but I will not spend my money at Holt's. There is another popular donut shop that has been around for decades, with good customer service, delicious donuts, reasonable prices and...