Wendy's — Restaurant in Valdosta

I’m not one to typically complain but tonight I had the worst service... when I pulled up to the drive thru I got no welcome just a can you hold on a moment which I agreed politely then I ordered was not read back my order nor given a total when I got to the window again I wasn’t created just Stuck her hand out waiting for my money handed me my bag out the window without saying a word them turned around ... I would’ve just left except they forgot my drink so I waited just to ask for it several employees walked by including the girl who cashed me out (3 times to be exact) and didnt even acknowledge me after a few minutes I tapped my horn to get someone’s attention to let them know something had been forgotten they gave it to me and I thanked the gentlemen who got it for me then as I drove off the girl who cashed me out yelled “bitch” at me as I left .,, I work in good service and I know that was not called for ... but on top of all of that my order was wrongs don’t I paid for bacon I didn’t...

This Wendy's is outdated, dirty, slow service, etc. The carpet is mushy from filth. They process one order at a time. Usually you take the second guests order and while that is cooking, you prep trays right before the food for the first guests are ready. Not here. One at a time. Take one order, start prepping trays, half way through stop thinking or following work screen for guidance. Ask guests what else they need from their order making them review receipt to follow the process of elimination compared to what is on the tray. Gather 1-2 more things for order #1, ask guests what they are still missing. Rinse. Repeat...until the guests have pretty much directed the employee step by step on how to put together what the already ordered. Then start on guest #2. There is no sense of urgency or desire to move swiftly at all. Meanwhile the cashier was patting on her head the entire time. If you want fast food, that is not going to...

So first I make an online order. I go through drive thru to pick it up and they say because I ordered it for a pick up had to pick it up inside... I don't remember picking either or but whatever. So I go in and stand 10 mins at the counter before even getting acknowledged with no one inside except 2 guys who were sitting and waiting their to go order. Once the girl that told me to come in gave the two men their order I finally get acknowledged somewhat and wait 5-10 more mins worse service I have gotten. Wendy's isn't normally like this so disappointed because I hardly write reviews so this was pretty bad. I get they were busy I guess through the drive thru cause there was 2 people inside but the ignoring and no care attitude didn't help. Plus why would I come through the drive thru if I ordered a pick up order? Next time I'll pay attention to that if I order from here. Only reason I stayed because my child...