Subway — Restaurant in Van Buren Charter Township

The new management is absolute garbage. The 2 children at the counter need to learn basic customer service skills.

I asked for mayo and honey mustard. Very simple. Within 30 seconds the girl asked me 5 times what dressings. At the 5th time I said I wasn’t repeating myself again that I had said honey mustard and mayo. Then the boy proceeds to mean mug me like he does to his friends in high school. Then she proceeds to put 5 lines of mayo and honey mustard, effectively covering the entire thing and making it not edible. OBVIOUSLY Im frustrated at the moment and I ask to remake the sandwich and the boy just got very angry and started talking nonsense. But then these are the same children that are expecting more money per hour when they cannot carry the simplest customer service responsibility. So happy that Walmart is closing this location. Take out the...

The girl taking our order couldn't get either of our orders correct whatsoever. She repeatedly asked what I wanted after I had told her. She put together both orders even though I was just ordering my order and hadn't talked even started the other one. She then proceeded to dump the half toasted sub (the wrong one we didn't order) on my sub and then put my order in the oven. I had to reiterate multiple times that I wanted sauce. After mine was finished, only then did she take the other order, and she somehow messed that one up too. She didn't put mayo on it even though we asked for it 4 different times. Along with all of this, she was rolling her eyes and sarcastically laughing at me every time I was telling her she wasn't making the correct order. Do yourself a favor and DO NOT...

Will never order here again. Customer service is horrible. The girl and probably father that work here, look at you and talk to you very rudely. The girl mopes around and acts like she doesn’t care about your time or decency even though she’s getting paid to work there. The guy just pulled out his phone and started talking to someone while there was a line of customers and when they put the wrong sauce on my sub they eye rolled at me and made it a hassle to re make it. No wonder I stopped going to subway. What happened to customer...