Casey's — Restaurant in Vernon Hills

I was disappointed. I saw a sign for 99 cent any size fountain drinks and stopped in on a break while in the area. My first selection they were out of when I hit the button on the machine as well as my second choice which was also out. All of their flavor shots were empty and not working either. I left disappointed and thought that I would return later in case they needed to restock or check the beverage tanks. I came back a couple hours later on my way leaving the area and still the same thing they were out of any of my selections at the fountain and Tea Bar including the Powerade and Gatorade which were both empty and I stood marveling for about 10 minutes and not one employee did anything when they saw me by the fountain machine. Anything that I wanted they were out of. As I do not drink pop or soda I usually get the fountain sports drinks or iced tea but when I went to fill any they were completely out of any one of my selections. All they had to do was go in back and replace the syrup pack. Store was clean but their prices are a little steep especially on the food items. They're doing pizza slices for $5 for two when Speedway is doing the same thing for $3 and their slices are just as big. The food had been sitting out for a while and most of the pizza slices were all old and burnt. So we're the personal mini pizza's, all old and burnt having appeared to have been sitting for hours as with most of the food offering including the cold sandwiches some of which were also stale and found a couple rotting. I probably would not come back to this location for food or beverage. Maybe gas if it was the only place open and if I happened to be in the area. It's really sad because buckys was usually pretty good but has slowly become...

Re Bucky’s Mobile Gas Station on Route 60 just west of Hawthorn Mall. I try not to go to this gas station, because every time I go there is NO paper in the machines and a receipt does NOT print. I must park my car and wait in line inside to request a receipt. I purposely use a credit card at the pump, so I do NOT have to go inside. This station defeats that purpose. You are FORCED to go inside (and I guess they hope you’ll buy something in the little store). This has happened on each and every occasion no matter when or what pump I use. I’m especially maddened that the other day at zero degrees after pumping gas I was again made to go inside and wait and wait my turn to request a receipt. I really think they are doing it on purpose to get us into the little store to buy something besides gas or maybe they just don’t care enough about the customers to give them the receipt that they...

I don’t typically rate this low for anything but I feel like I did not get the proper customer service that I needed tonight. I come to Casey’s every once in a while and tonight while filling up gas I noticed an email that alerted I had a pending charge for $150 dollars. I was shocked that the pending charge was so high compared to what I have seen in the past. I walked inside and talked to John and asked why the charge was so high and he basically told me it just is like that sometimes ranging from $75-$150 and just kind of brushed it off. This answer did not sit well with as I was concerned for my own bank account showing this charge at a time where I didn’t expect this. This may be common knowledge to some but this is a disclaimer to anyone who may not know like I did that this happens and that I felt in the moment of panic it was not taken...