Winner winner chicken dinner?
Bojangles' beige buttress beckoned from the highway. The taupe continued inside â the interior felt like a clean, sterile, yet vaguely homey vibe, like an old-school New England Wendy's. The ordering system sets Bojangles' apart from most: the cashier calls orders over a PA system to the kitchen, which springs into action. The system works seamlessly. Our orders were ready in roughly 3 minutes â easily the speediest chicken chain we've visited. We ordered quite the spread: chicken selects, a two-piece chicken dinner, a fried chicken sandwich, a grilled chicken sandwich, a "Bo-Berry" biscuit as well as a regular biscuit, and bowls of "dirty rice" and mac n' cheese for sides. The chicken Supremes â Bojangles' take on chicken tenders â come in a combo with a biscuit and a "fixin'." The mac n' cheese is a solid, yet a conservative take on the traditional side â nothing special, but certainly serviceable. The Supremes look fairly appealing, but on first bite the luster is lost. While they're not horrible, they lean on the dry side of things, and they lack that certain crunch that one craves with a proper tender. The Cajun seasoning, however, is an uplifting redemption that makes these worth a try. Winner, winner, chicken dinner? Maybe not. While the Supremes are dry, the chicken on the bone certainly isn't. In fact, the grease can be a tad overwhelming in a chicken that fails to truly distinguish itself in terms of flavor. The dirty rice, on the other hand, is a surprisingly tasty side. Sausage adds a salty, savory punch of flavor to the seasoned rice. It's not something you can get at any fast food chain, and Bojangles' is better for it. If only the same can be said for the grilled chicken sandwich. This mayo-laden mess is both dry and flavorless, with a bun that shirks its noble task of avoiding sogginess, and wimpy lettuce that retreats in the face of a mayonnaise onslaught. The fried chicken sandwich suffers from a similar mayo malaise. However, the Cajun seasoning manages to cling to life despite the dead-weight of the goopy condiment. Bojangles' signature sweet, the "Bo-Berry" biscuit, is adored amongst Bos' fans. Yet this adoration befuddles us. Biting in made me want to immediately call a dentist to schedule a cleaning. The toaster strudel-esque icing gave way to a sweetened biscuit dappled with suspiciously artificial tasting blueberries. It's an icon, sure, but a problematic fave. The saving grace is the simple, humble plain biscuit. Sweet, buttery, salty salvation. It's a utility player that doesn't put on airs or ask for much, but it delivers every time. Nowhere is the biscuit's power more apparent than the breakfast menu, which is available all day, and in many ways Bojangles' shining star. Items such as the Cajun fillet biscuit blow other chicken options out of the water. Bojangles' is also known for its extraordinarily sugary sweet tea. Something else caught our eye, however: Patio Red Cherry soda. Fun fact: In high school, a chemistry class took a field trip to Bojangles' to learn about supersaturation of liquids - using their sweet tea. Patio has been essentially discontinued since the late '70s, yet a small number of Bojangles' continue to stock the startlingly red soda on tap. It tastes like the most fake cherry flavoring one can possibly imagine and it's glorious. Bojangles' is well-loved, and for good reason; however, at times it falls short of expectation. We can see why people love the biscuit and celebrate the chicken's Cajun seasoning â but the chicken competition is stiff, and Bojangles' could...
   Read moreDO NOT GO HERE! We went and ordered the 12 peice tenders with 4 biscuits and a kids meal with coleslaw. We didnât expect that much food to be 34$ so we had to transfer money it only took under a minute to transfer the money and the whole time they stood there huffing and puffing and looking at us like we were crazy. We got our food but they said they had a few more minutes left for the fries so we had to pull over. We looked at the receipt to see why it was so much, the 12 peice was 18$ but everywhere we looked online it said 15$ and later when we called another bojangles they said 15$ as well. So when they brought out the fries we told the guy about the price being wrong and he said he would get someone out, we waited about 10 mins and nobody came so we called the store and asked for the manager. My grandmother told the manager what happend and she was very rude and then started to raise her voice so my grandma said sheâd call corporate and talk to them and they wouldnât give us the corporate number and said that there wasnât one so we went online and found it. When we got home the biscuits were thrown in the bag, the fries were so hard it scratched my throat, the kids chicken was undercooked and had hard grissles in it and we didnât get our coleslaw that came with the kids meal but it even said coleslaw on the receipt. Lastly my sweet tea had black grounds in every single sip I took. They would not give us our slaw even tho we have the receipt and our experience was terrible this place should just be shut down or get new management who actually cares. Every single person we dealt with at this bojangles was rude and not at...
   Read moreIt's always a hit and miss! It's 50/50 on fresh chicken and if you go after 8:15 P. M. Because they close at 9 you get what they have to offer. Are you simply will get nothing. And if you go thru drive thru make sure to double check for your plastic ware 3out of 5 chances you don't so good luck eating your sides. I'm not crazy about using my fingers. And my last visit which was done in the cashier was simply just rude and not only to me but the gentleman who was next in line behind couldn't believe there shortage on items and of course the cashiers rudeness once again. When I quietly bought it to the managers attention who I'm sure didn't speak much English she just smiled and said oh I'm sorry smiled and kept getting it. Leaving her actions for the cashier to see she could continue to be rude! What happened to customer service people?? It would be a pleasant experience if chick filet could train the Vinton Bojangles staff how to treat guest that are pulling money from there pockets and making a decision to drive there and eat that they were appreciated. But most of the time you don't get a hello nor a thanks and never a good bye! It makes that KFC down one block look better and better at least they say...
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