Goodwill Store and Donation Center — Local services in Vinton

I must say This Goodwill in Vinton has the worst front of the house staff. Debbie I think is her name needs to go as well as the manager. Are they sisters? Because there rudeness an smart mouth are the same. The way the manager talks to a customer is absolutely shocking! Who trains the people and then let's them act like disrespectful rude, just plain nasty employees! I use to a spend 200 to 300 hundred a month there not anymore! And the clothing I've donated extremely nice designer brands not anymore. They say u can come in buy clothes but can't try them on if u get hme don't like an return u have 7 days. And guess what they are keeping your money 'no WAY in hell' are u getting your payment back! but they will give you store credit. Seems to me they are running over top of customers! U can't try clothes on there.. They keep your money... Store credit... Seems to me they have a racket going on!! I shouldn't have to pay for other guests behavior. Closing the fitting rooms is beyond crazy, stupid! And there prices... Hell I can get new stuff at other stores for there asking prices. And quite frankly nobody likes to shop where the staff is disrespectful, rude, plain nasty! You need to get this store cleaned up put nicer staff in there and we want care as much about the over prices, no...

My boyfriend shops often at the Vinton store and the cashier at that place is as rude as the day is long. She continues to harrass him and find ways to combat about every purchase. Today she told him that he couldn't pay with quarters and specifically said that they have a rule stating that they cannot accept change because its too much to count at the end of the night. WHAT? EXCUSE ME? IT'S GOODWILL AND WHO IS SHE TO SAY WHAT GOODWILL WILL ACCEPT AS PAYMENT.? Money is money! She called the manager on the phone and asked if they could accept the $7 in quarters. Ok so if they don't want to the job then hire someone who is competent and willing to do what is required. I plan on contacting someone about this lady because I have heard enough! This is rediculous! If I have to go to this store snd put this lady in her place then I will do it!!! SPENDING QUARTERS IS NOT ILLEGAL LADY! I BET I COME UP IN THERE WITH PENNIES AND DARE HER TO SAY A WORD. And who is in charge of pricing this stuff? Its out of hand to...

I am doing community service at this Goodwill location and the store managers are very rude. They do not seem friendly at all!! I don't even think I have even seen a smile on their faces. I almost feel as if they look at me in a judgmental way due to the fact I am there for community service for getting into trouble but thats just my opinion and I feel that way because they do not seem very friendly towards me. The sales associates are nice tho! The store is pretty clean and for the most part organized well. The furniture seems a little high priced! I'll be glad when I am thru with my community service bc not being in a friendly work environment is very...