Wendy's — Restaurant in Virginia Beach

A tall bald lightskin manager took my order , THE FIRST THING I TOLD HIM WAS A SMALL CHILLI, & when i told him 4 biggie bags he made a face, and starting getting upset, but right when i said i want all the small fries to be baconator fries . he got so rude and disrespectful , rolling his eyes and everything. like a little kid that dosen’t want to clean his mf room. HE DIDNT EVEN ASK WHAT MY DRINK OR SAUCE WAS. so i had to tell him myself i wanted strawberry lemonade and bbq sause. he was a difficult guy to work with theough my order even through transactions. discustingggggg!!!! I used to work at this location so he was talking to this lady that was waiting to order about his “boss” and he was suppose to leave an hour ago , but since hes the manager he had to stay. Complaing and i hear him talking about me to manager john “ oh this girl ordered 4 biggie bags with baconator fries “ NON STOP TALKING ABOUT ME AND I HAD TO SPEAK UP FOR MYSELF , AND ASKING JOHN IF I WAS A MINOR OR AN ADULT, COMPLAINING WHY I DIDNT GO THROUGH THE DRIVETHRU , TALKING ABOUT MY PARENTS . THAT WAS NOT COOL AND UNCALLED FOR KNOWINH I CAN HEAR YOU, YOU BEING THE MANAGER. BUT MANAGER JOHN HAD MY BACK, and hes the best manager and best man that ever worked their . Hes the best manager ever ! CONTROL YOUR LIGHTSKIN MANAGER, he should be talked to about his behavior and how he shouldnt be talking nasty about his “boss” “ my parents” me , & asking am i a minor to another manager. their was 3 people waiting in line, & when he saw another customer come in .he cussed “ & said” oh hell nah , im locking the doors (it was 8:00) y’all couldn’t wait in line ,well yall are going to wait in line” . WORST CUSTOMER SERVICE. i will only come back and have john take my...

Found myself at the truck stop behind Wendy’s for the weekend. Ordered food from the app because the inside was closed. Like most places that are closed inside and being a trucker my hours are never accommodating to normal business hours most of the time. I lusually head to the drive through to receive my order and in most circumstances they will meet me at the door next to the drive through and hand me my order. But the particular location did neither and was very unprofessional, rude, and failed to explain why they couldn't hand me an order that was already paid for. Also there are no signs or any wording that states they don't accept orders form an app without a car. The manager or supervisor was even more unprofessional by closing door in my face and locking it all while saying we don't serve walk ups. I explained to the individual that I drive a semi truck ordered through the App and just need to be handed my order like they would do if I was In a car and how can I drive my truck through here is not as though they make a drive through big enough for a semi trucks. This went no where wasnt able to get my food, treated like I was a person begging for food, super embarrassing and would not recommended supporting this establishment. So truckers be awear that this location if staying at the truck stop that if you pull in late after there inside closes just order some other food through a...

Completely Chaotic. There was Homeless ppl at the window of the drive thru ordering food holding up cars and the drive thru line was wayyyyy too long. Once I got the chance to place my order and pulled to the first window to pay, the lady who took my order didn't even remember my order. When I began to ask if she had anything on screen to avoid double ordering she gave me attitude and said "I just need to know what you ordered, you think anything is on screen???"... I kindly told her I'm going to go elsewhere to eat and I wish her happiness in the stressful job she must work. The only reason I'm giving this store 1 star is because of the attitude and unprofessional service I was received from the workers when the pressure was heavy on them. I could've been in line for 30 mins, as long as it's professional and courteous I wouldn't have a problem. I had nothing to do with or cause of the chaos that was going on. I shouldn't be the one to receive attitude and...