Burger King — Restaurant in Virginia

The order taker was in too much of a rush to take my order at the drive thru....and then he got it wrong. When I drove up to the window and he opened it, he hit my car. After he swiped my cc he returned it to me then pushed my order out the window. I stayed and checked my order, it was wrong....I tapped on his window and when he opened it I pushed the burger that was wrong thru the window opening on his counter....he said "don't throw the hamburger at me"!!!!! That person has no business interfacing with customers. He needs to be cleaning toilets or picking up trash in the parking lot. I waited till the correct burger was made and a different person (a lady) gave it to me, I checked it, it was correct so I left. This is not the first time we have had our order filled incorrectly....but it WILL be the last. The food was ok, like it usually is but the fries were cold when I ate one as I was leaving the parking lot. I guess if the people at the Taco Bell, across the street, weren't so good....we wouldn't have anything close to compare....but Taco Bell ROCKS.....you SUCK. There are 8 places nearby that sell fast food burgers....I WILL be buying my burgers somewhere else....especially this summer when we bring out the classic cars to...

Wish I could give no stars what so ever. This whole place is run by a family that brings their kids in to do work because they don't hire outsiders. The manager is condescending to customers, and their order takers don't listen or are high most of the time. You ask for an extra order of Fries and they don't even log it into the system.

When confronted with their mistake the one working the window sat there and stated you already got your fries, yet in the bag there's one order of fries which came with the meal, there was an extra one ordered which they did not put in the system. His manager stood behind him the entire time and when asked "Were you not paying attention or listening to what I said at the speaker?" The answer I got was "I guess not." To which he sat there with a smug look on his face and the manager was not going to say a word not only the only one in uniform was the manager, the window operator had on a champion hoodie, dark aviator shades so you can't see his eyes, and no name tag, he also had the hood up.

The fact this place has so many complaints and is still open is beyond me I'm calling corporate and complaining, the ones running the show at this location need to lose their rights to the Burger King Franchise and be...

“ THE BAD APPLE BK” What can’t I say about this particular BK location Garrisonville Rd … the worst customer service ever … Front liners have Much negative attitude, eye rolling and their intercom system is/was horrible today (6/3/22) at 7:15 pm.While placing my order I asked a question regarding the menu and The intercom system was not clear and I explained I could not hear clearly what she was saying and drove around to the window to hear clearly and wanted to place my three orders and she refused to take my orders stating that they would not accept orders at that particular window. I’ve been in this area for years and frequented this Bk enough to know and say that these three individuals (one May have been the lead for the evening shift) are the most unpleasant front liner workers at this BK. Garrisonville Rd. Needless to say I didn’t place my orders and went to Chick-Fil-A

Also three weeks ago I visited same place after telling myself I would not come back for the lack of customer service in their working position,,, (but family requested BK) they screwed the entire orders up and spoke to me as if it was my fault. I ended up requesting a refund. Again went to...