Dunkin' — Restaurant in Virginia

Last weekend I went to this location order a breakfast sandwich bagel bites and two drinks. The sandwich was Cold The bagel bites. Cream cheese was still slightly frozen in the middle. I went there this morning. No one in line placed my orders sat at the window for seven minutes with no engagement. I called the location. The lady was extremely rude. I told her I saw numerous people back there. she told me I needed to learn how to count. I ended up leaving the location . I couldn’t wait any longer. I’ve tried on and off with this location for almost 5 years now I can no longer do it. The service is horrible. The products are not worth the money cold sandwiches that you have to do But the lack of empathy towards the customers is what’s the most appalling to me. I don’t know who owns this location, but you oughta pay closer attention to it because I know that there’s timing systems in place for Duncan. I know that there’s policies and procedures they have as a former Duncan GM that is probably the worst location I’ve been to and continues to provide less than adequate service. Starbucks you now have my business in Bristol if...

Even passing this location brings to mind a field of dandelions on a spring day. Ducks are cheerfully playing in the water, cherubs are playing harps, and you're first love is giving you a homemade Valentine's card. You're at peace here. America is running on it, but it's like Dunkin at Exit 7 is running on fairy magic. Belinda Carlisle was right. Heaven is a place on Earth and that place is Dunkin on Exit 7. Think seeing Cinderellas castle at Disney for the first time. The MOST AMAZING STAFF you will ever find.

Update : It's incredible. The management here ....just wow chef's kiss If Taylor even flew over this Dunkin' she would be so inspired she would break up with Kelce, write an entire album about it, and then get back together. With Heather, Chelsie , and the crew, you're pretty much experiencing the 1998...

This is the worst Dunkin’ Donuts I have ever been to in my life. I have placed mobile orders on three separate occasions weeks apart, and even months apart. The app shows that every dough or food item is available and able to purchase. I placed my order And each time I show up, they tell me that the items that I ordered are unavailable and that they are out. Each time I ask for my money back, they tell me that I have to go through customer support because since it was an online order, they won’t give me my money back. When I contact customer support, they informed me that they cannot refund my money, but will give me rewards points. The point in no way add up to the money that I have spent This will be the last time I ever go to this Dunkin Store. I would advise anyone else to...