In response to the owner/mgmt: you focus on the crackers and compare yourself to other restraunts. I only told anyone who cares what my experience was. Yet you came on here not to help your establishment be better at service to a community that supports your wallet but to review my review... that's laughable and disappointing except I figure this from you concidering the food you serve is sub par at best. Dry and over rated. You read a couple of my reviews as I've been reviewing for years and change them when necessary. Such as some get better reviews after things are better and some get worse so like you they get upset and show the ugly side of the business. You only care about bashing your customers. Good luck! You lost me forever, I'd say you lost my friends and family BUT they already stay away from places like this. FYI pretending like sub rolls are great for garlic bread when prepared the way you prepare them and to say bc your a sub shop after all makes you look unintelligent... especially when there are pics that show the dissapointed looking " garlic breads"
Never been more disappointed in my dinner after spending $30 for 2 people to eat.
Salad was mostly white onion and we were given multiple packets of crackers instead of croutons. That kind of short cut is just embarrassing to restraunts.
Garlic bread HA more like warmed sub roll and if it had butter and garlic on it I sure couldn't taste it. They have zero garlic knots so we didn't have a choice but to suffer with the sub roll fiasco.
The lasagna was okay tasting but there was almost no meat. Joe's has raised the prices but only cut corners so what wasn't worth $10.75 is now 13+ and very...
Read moreEDIT after business replied saying i’m reviewing the wrong place. i couldn’t find a way to reply to their reply. no i am not reviewing the wrong place. take accountability. if your people didn’t ask the correct questions about what i wanted to order that’s on them not me. why was management not made aware? how the hell do i know? take that up with your employees. i know which place im reviewing. i’m aware there’s another place with very similar name. i’m reviewing the shack off of centerville not far from Guapos. take accountability for the mistakes your staff made throughout the process. i love how your answer to everyone is “you’re reviewing the wrong place” don’t gaslight
My husband called and order carry out and then I picked it up on my way home. I ORDERED an italian sub (says spicy italian on the menu but they say they don’t have spicy) and he ORDERED a corned beef and provolone SANDWICH. what they gave us was one italian sub and then another italian sub basically but with corned beef in it instead. both had teeny tiny bit of meat in it, almost nothing. of course we discovered this when i got home. we called to tell them their mistake and they sat their on the phone and argued with us. they tried to tell us that we ordered wrong. how do i order wrong when im the one that knows what I want. and also it was supposed to be a sandwich for my husband. not a sub. so you are already wrong. we used to go here once in awhile but not anymore. they’ve been going downhill and now they want to argue with us when they were in the wrong.
pic caption: Does this look like 1 italian sub and 1 corn beef and provolone? don’t think so. can’t even see any...
Read moreThe pizza slice that I had was amazing, but I did not care for my chicken parm. That I ordered. So that is something I would not order again, but since the slice was good I willing to order different items off the menu. Ok, 2nd time, the pizza was dry as heck, and I added mushrooms to the pep pizza. So now I'm like, let me give them a 3rd it was kind of late, and I'm still thinking about that first slice that I had. The so this 3rd time I called it in and asked that it atleast have some type of cheese on it and to add the mushrooms again and as you can see from the pick I got a half done as pizza with some raw mushrooms/pep not even stuck to the pizza and some sprinkled cheese on top. This pizza hit the oven for 2 seconds. I'm sorry it's time to find a nice spot for a slice. 4th time I'm so stupid, I should have just got Domino's pizza. I ordered delivery and of course my food would arrive cold when I love 4 mins away from the resturant and they had the nerve to call me and ask if I was going to add a tip on my card after I placed the order for delivery about 20 minutes later say I was the last drop off. I had a cash tip 6 dollars after spending almost 50 on the order. I didn't tell me what the tip was, but I informed them I was cash tipping. The pizza was cold as ice and had to go in the oven. The bread or so-called cheese garlic bread was a damn hot dog bun. The only thing that was ok was the damn salad. Manger or owner run me my money back because you can't be for real. 50 bucks on a pizza, salad, and a hot dog bun. Plus, tipping your driver 6 bucks. Ya are wrong, and...
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