Wendy's — Restaurant in Virginia

Today, I stopped by to get some food through the drive thru and once I arrived to the first window to pay for my meal I had realized I misplaced my debit card to pay for my meal so I politely apologized for the inconvenience and then asked them to cancel my order. Right after I had left the drive thru I parked in the parking lot and started looking for my card, In less than a minute I found it under my driver seat so I ran inside hopeing they still had my order bagged. When I got in I heard the lady at the window that cancelled my order and the MANAGER (Licet) talking bad about how inconvenient I was and “how they would never leave their houses to go out to eat knowing they didn’t have money” they were speaking in Spanish and little did they know I understood. I found it very unprofessional and rude. & because of that I don’t think I’ll ever return to...

So I ordered a meal yesterday. It's been forever since I been to Wendy's. Asked for a Sprite with my meal. This is what they gave me. I didn't see it until I was already at McDonald's getting my son's meal who also got a Sprite. I could tell by looking at the color through the lid that the Sprite was mixed or been sitting in the dispenser, not cleaned out hense the color discoloration. I took a sip and it not only was disgusting but tasted like everything else but Sprite. What kind of cleaning and products are you guys selling?! This is unacceptable. I won't go here again because now it's like well, how TF are they making the food and I'm sure the food isn't being cooked...

The gentleman taking my order at roughly 12am today was very rude! I politely confronted him regarding his smart remarks sayings to me that this is not mc Donald’s when I asked about the menu. He then shut the window on me. I don’t recommend going here! Poor professionalism and lack of communication skills. Wendy’s should screen who they are hiring if they want to compete against other fast food chains around them. He definitely was a manager who poorly managed my order and I will never go back nor recommend anyone to go there. He must’ve thought I wouldn’t go out of my way to leave him this review... You lost...