Asian BBQ & Pho Restaurant — Restaurant in Visalia

Decent when you have a craving for a all you can eat Korean BBQ. The meat quality is not bad. However the service was pretty bad. It took forever for us to get seated on a Tuesday for lunch. We had to wait 30 minutes before even seeing a receptionist. Once seated, it took another 10 minutes before the waitress came around. When she came around she took our order and should have turned on the grill right away to get the grill hot. Yet she didn't do so until she came back with the meat. Then we had to wait another few minutes for the grill to get up to temp.

We then had to ask for the typical dipping sauces, salt/pepper, and sesame oil. that come automatically with every Korean BBQ meal. When she did bring it out, the oil was placed into a separate sauce container instead of directly into the salt and pepper mix. This required us to either pour the sesame oil into the salt and pepper, but that would cause it to spill because the oil was the same split compartment sauce container; made it very difficult to pour. However, she didn't give us a spoon in order to scoop it into the salt and pepper mix. So we had to ask for that too. Seems like a lack of common sense on the part of the waitress. Lastly, to pay, you have to go up to the register. And of course there's nobody at the register, so you then a line builds up of people trying to pay. So you have to wait even longer to leave...

Came here for dinner with my girlfriend. Food here was okay. Their meat options were somewhat limited compared to what you’d expect from a Korean BBQ restaurant. However, we appreciated that they offered real rib eye steaks. The only odd thing was that the steaks were cut in half (most likely to combat food waste). The brisket was much too lean making the meat taste really dry. We highly recommend the pork belly. If you’re able to cook it correctly, should just melt in your mouth. The sides just so so. Their kimchi tasted somewhat sweeter than what we were accustomed to and the rest are forgettable. The rice really bothered me, only because it wasn’t your usual Asian rice. The rice grains don’t really stick to one another making it harder to eat with chopsticks. I would agree with some of the other reviewers that the music choice does take away the “Korean” aspect of KBBQ but it’s not a dealbreaker by any means. Our server Charles was super cool. He had the best personality and checked on us often. To be fair, we went during a slow day therefore our server was really attentive to us. I’m certain the experience would be different during a busy day. Overall good experience. Considering that this is only an hour away from Fresno, I think it’s still worth the drive if you’re looking for something other than the Shila KBBQ...

Food is good. Service is a little slow at times no biggie.

Rude on the phone. I called to ask their hours if they were open since last year they had posted on social media they were closed from November 24-28 for the Thanksgiving holiday so just wanted to check before going in just incase they decided to close again this year.

The person that answered on the phone sound irrated because she was trying to make a call and tried to hang up because since they had already hanged up on me when I called earlier. She asked me in a rude tone, "Are you trying to place an order!" I replied "No, but are you open tomorrow? If so, from what time to what time?" She replied with an attitude, "You can check online" Sorry, you were trying to call someone by the name of Johnathan (it sounded like she picked up the phone try to hang up on me and then started to dial a number and asked for Johnathan while I called on the phone at the same time) and I interrupted by calling the restaurant. How hard is it to say your hours? Sometimes hours are not always correct online, so I like to...