Oh man did these guys blow it.
After a day of helping some friends move into a new house, we decided to get some wings to celebrate. Ordered two family packs over the phone, totaling around $50. No problem there. Arrived when they told us to, still had to wait another 15 minutes for them to come out. Ok, whatever. Didn't think to check them; we were hungry, and just grabbed them and off we went. Didn't realize that the cook must have just graduated middle school.
Got them home, opened them up, and the wings were just crap. There was hardly any sauce on them, and they were fried to a crisp - not juicy at all. These guys put Walmart chicken to shame when it came to how bad they were.
So we called them back to complain about it, see if we could get a new batch. We're not looking for a handout, just some decent wings, like the ones that they advertise up and down the road. The manager offers us an apology, and a 10% discount on our next order.
10% off our next order? These wings are crap; if they'd sat in the frier any longer, they'd be completely inedible.
Manager offers to call his boss and see what he can do, and he takes my number so he can call me back.
Calls me back 2 minutes later. 20% off our next order - best they could do.
Not good enough.
I'm never going back, and here I am to tell the tale about it.
Horrible wings, horrible customer service. If you want good wings, coming here would just be throwing...
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Epic Wings truly lives up to its name! I recently tried their "Epic Fries with Chicken," and it was a game changer. The fresh-cut fries were perfectly crispy and topped with a generous portion of tender boneless buffalo chicken. The combination of melted cheese and the drizzle of chipotle ranch dressing brought everything together beautifully.
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Read moreToday was a very unsettling experience and I will not be returning. I came in during my lunch break just to wait for 20+ minutes just to find out my order still wasn’t done after I had to ask what was taking so long. I ordered a simple small order which still wasn’t done after I watched people come in after me and order, but yet leave before mine was done. I asked the crew where my order was and they seemed to not be able to find the POS slip. Long story short I was left with the option of a refund and left still hungry since waiting longer would have caused me to be more late back from my lunch break. I understand they were a little busy but to not be warned of the timing or whatever the issue in the kitchen was is just not customer quality. Thanks and have a...
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