Dutch Bros Coffee — Restaurant in Waco

This might be long. In a good way. I am gobsmacked by my experience here. If you see my reviews on coffee, I am very particular when it comes to my coffee consumption. I have been to Dutch Bros 3x this week as they are the closest (and well reviewed) coffee destination near where I am conducting new hire training. The first day a great team member in the dive lanes suggested a “kicker” (light ice and half sweet) based on what create at home. It was amazing. She was amazing and I was impressed. I went back yesterday, ordered the same drink, the same way and it tasted differently. It was still good and I polished it off. (Different person in the drive lanes, a guy, also very friendly). Today I went back and met a different amazing person in the drive lanes and I asked if I ordered my drink wrong and explained the situation. Before our conversation was done, she made me feel like the king of the Drive Lane. She stated she wanted me to taste it before I left and if not correct it will be recreated. She would not take my payment even when I insisted. I get to the window and a super energetic female wanted me to try the beverage and it tasted exactly like the first day. Stated the drink is awesome and to please charge me for something so I could leave a tip. This experience has been nothing short of amazing. Not only am I posting this review I have sent a letter to home office. I work in an industry where we are customer-centric. This is the most amazing example of customer-centricity being mirrored back to me. I’m only in town one more day, but I will be back and with a good tip. Thank you Dutch Bros. This experience, your team and this drink are amazing. I am beyond...

This was my first time going to Dutch Bros, but definitely not my last! Not only was the coffee delicious, but the employees really made the experience one-of-a-kind! I wanted to be first in line for the grand opening of the Waco, Texas location so I arrived at 4:00 AM. Around 4:30AM, Jackson greeted me, my mother, and my grandmother and told us a bit about himself. He was very nice and told us he really appreciated our excitement for the grand opening. From the time I arrived to the time I left, you could easily tell that all of the employees were excited to be working there. Around 4:45 AM, an employee named Jasmine came over and talked to us about what we were going to order. She voiced that our choices were all top notch. And then the moment finally came, at 4:55AM, Jackson happily took our order with excitement and happily gave us patches for being one of the first customers in line. Because the line for the grand opening was so long, I had to wait at the end of the drive thru before exiting. But instead of just sitting and waiting, an employee, whose name I did not get, talked to us about what we got and provided great conversation until we were able to leave. Overall, it was an amazing experience. I truly enjoyed the conversations I had with Jackson, Jasmine, and the other employee at the end of the drive thru. Their positive attitudes, excitement, and appreciation made the experience worth getting...

Energy, Flavor, and Friendly Vibes—Dutch Bros Never Misses ⭐⭐⭐⭐⭐

Dutch Bros is more than a coffee stop—it’s a full-on experience, and one I look forward to every time. The energy from the crew is always top-tier—genuinely friendly, fast, and upbeat no matter how busy they are. You can tell the folks working here actually enjoy what they do, and it makes all the difference.

As for the drinks—chef’s kiss.

My go-to is the Large Blended Rebel with orange and vanilla. It’s like an orange creamsicle in energy drink form. Smooth, perfectly blended, and that hit of citrusy sweetness with the creamy vanilla? Next level. It gives you that kick you need without tasting like a typical energy drink.

My wife lives for her Large Iced Cocomo with a soft top and chocolate drizzle—and I can’t blame her. It’s rich, smooth, and just the right balance of coconut and mocha. The soft top adds this silky layer of sweet cream that takes the whole thing over the top, and the drizzle makes it feel like dessert in a cup.

Whether we’re kicking off a road trip or just need a mid-day boost, Dutch Bros is always a solid choice. Great drinks, great service, and a vibe that feels like a little celebration every time...