Paul and Jack

After having the owner of Paul and Jack personally resolving my issues I changed my review. The hospitality I received was beyond respectful. Truly this establishment appreciates their costumers and with that I will continue to be a customer to this wonderful cafe. If I could give more than 5 stars I would with the quickness that resolution came. {Orginal review: I’m going into full details of why I gave the amount of stars that I did. I love the atmosphere of this cafe ever since my friend recommended it to me. The price for items was fair and good quality. Today though that all changed. I normally order a honey cake and something else that’s available. Well today the honey cakes looked different. They had 2 small cakes in plastic squares, I assumed they just cut the cakes in half for better consumption. So I ordered 2 thinking I was ordering two of the plastic squares to eat with friends. I was mistaken. One small cake was considered 1 cake, not the 2 in the plastic square. I asked for clarification on the sizing. The worker said this was considered two cakes. Now I’m not gonna make a scene by holding up the line with my questions. So I pay and leave. Once I’m in my car, I call the cafe and my call is sent to voicemail after 2 rings. I called twice and the same thing happened. Ultimately I just decided to take my business elsewhere from here on out.}