I asked for a refund but didn't get it. I will call the health department as I previously planned.
Reinstating my previous 1 star review due to the manager blatantly lying on the call in order to trick me into removing my review. I only regret I have to type this again.
This place needs to shut down. He called me personally and said my complaints about bad meat and me getting sick will be thoroughly investigated and that in fact they're already addressing the meat issue (so he admitted they have a meat issue), and that I would receive a gift card for my trouble. Not that I was interested in coming back with the gift card but I took it as good faith offer.
Because he sounded genuinely concerned, professional and competent, I removed my review. Also, his plan that I will have to spend hours being investigated intimidated me. I think he counted on this.
I waited for months but no investigator called me (as promised by manager) and neither did I receive the gift card via email I provided.
My experience below:
I ordered pork bowl that I previously used to buy in Brick location.
The minute I came to this other store, I felt odd about the atmosphere (it was warm and stinky) and the teenager working there was very rude. In fact, I called him about the bad pork the same day and he couldn't give a flying f. Manager later told me he didn't even pass on the message.
The meal was thoroughly disgusting. Large chunks of slimy, stinky pork, that made me feel very uneasy were in my bowl, however because I was in a hurry and coming from intense physical activity, I took a few bites and when I realized the meat is off, I ate all the vegetables around it.
I got sick to my stomach and that is why I wrote the bad review couple days after.
Previously, Fresh kitchen in Brick tasted amazing, and the uniquely delicate soux vie meat was always my...
Read moreI figured I would wait till we had eaten 3 meals from here before I reviewed it and I must say it's Fresh, it's Healthy and it's Delicious! The website makes it incredibly easy to order. When I went to pick it up, the girls were incredibly friendly and a delight to deal with. On my last visit, I was in the area so I stopped in and ordered. Again, the girl that made our food was absolutely wonderful. I wish I knew her name. The wraps are huge and just packed with healthy stuff. The salads Keep in mind, this in not Chipotle and there's no salt and extra junk in there. They have some sauces that you can add to give it extra flavor. The chimichurri sauce is my favorite and is also a nice addition to the soup. As for any reviews that say this is in a "run down area" and the surrounding area is "poor" you must not be familiar with the Wall/Sea Girt area and you could not be more wrong. Try Fresh Kitchen, you'll love it and you can feel good about...
Read moreI never like leaving poor reviews. I am only leaving this as a once huge fan who thinks maybe some feedback could be useful. I have been coming to Fresh for about 5 years now and It was always so fresh and delicious. However, I have had a few times more recently where it is truly inedible. I keep giving them more chances and it’s always just… bad. I decided to get it for dinner tonight and I picked up a bowl with rock hard (basically raw) cold grain, raw black beans, flavorless and brown broccoli. It actually hurts my jaw to chew because everything is undercooked. I couldn’t take another bite and now i’m hungry but have no time to get anything else because I have to work a late shift. The quality is like night and day to what it used to be. I’m afraid this will be my last time dining here. Hopefully this message...
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