The Blue Foot Cafe — Restaurant in Wareham

I used to love this place!!!! As a local, my mom and I come in here all the time to get acai bowls. It had actually become one of my favorite spots. Cute inside, good eats, but not so great customer service. The girls behind the counter seem more interested in talking to each other than greeting customers with a smile and attentiveness.

I have a cashew allergy, and have never had an issue here. I have always ordered the acai bowl with granola. It is not listed on the menu as MAY CONTAIN NUTS OR TREE NUTS and I have ordered it 25+ times, so I did not think to mention my allergy. This I note, is on me for not letting my server know of my allergy. But why would I think to tell my server if this change was not advertised???? The granola had cashews in it when I ordered it, and I called to ask because I had a reaction when taking a bite on my short drive home.

I was answered by a woman who offered no help and gave me attitude over the phone. No solution, did not tell me to come back and they would make it right as it was a miscommunication on both parties. Just straight attitude..... which is the entire reason why I write this review.

This is not to hurt the business, but to let you know. Customer service is a HUGE part of working in the restaurant/ food industry and so important for local businesses. As someone who works in food & bev, I was very disappointed with the service, and lack of transparency...

If you find yourself in Wareham and you need a great cup of coffee, Blue Foot Cafe is the place to go! The cappuccino is strong and smooth. I ordered an egg & cheese breakfast sandwich that was beyond my expectations. The English muffin was toasted to perfection. The cheese was melty and delicious, and the egg was just right. It was a busy Saturday morning, so the wait may have been longer than unusual, but considering the quality of the made-to-order items, hard-working staff, and friendly service, it was worth the wait. This is no dunkin. The atmosphere is charming and eclectic with impressive plants giving it a chill vibe. I saw the biggest Christmas cactus I’ve ever seen in my entire life. The Blue Foot Cafe named for the “blue footed booby” bird is a gem in the center...

Incredibly customer service. Special shout out to the young woman who was working on the morning of Easter Sunday - the young women with their cool tattoos. She was so attentive to my wife and I'd requests. For example, we asked her about the added sugar in the oat milk, and it to double check the answer. She politely pulled out the box and give it a quick read for us. She even pulled out her phone and Google neighboring eateries for us.

As for the food. Incredible! The prices were excellent, and the food itself was high quality. We had some nice lattes and some egg sandwiches and they were absolutely perfect.

We're not from the area, we were just passing through, but I almost want to find a reason to go to this part of the country just so I can...