Salsa's Mexican Grill — Restaurant in Warner Robins

I just had the worst experience ever at this establishment and it’s unfortunate because the food is good. I tried calling my order in because I had my little baby with me. Everytime I’ve called, it goes to voicemail without ringing but I knew they were open because their Facebook page informed that their dining area was open. I arrived to the restaurant and there was a sign to pull around for pick up orders. I wanted to avoid getting out the car but there weren’t any further instructions. I found an employee out back who told me that the areas where the cones were, I can pull in and run in to place my order. I never intended to stay in because I had my baby. I pulled behind another car whom also went into the restaurant to wait on her order. I placed my order and a guy, I assume is the manager, asked me was that my car and told me “you need to move your car, you’re blocking the drive thru”. It wasn’t so much of what he said but his tone was extremely rude and condescending. I tried to explain that his own employee told me I can pull up there and I just needed to place an order cause their phones weren’t working (which they informed me, it means they’re busy”) anyway he was NOT trying to hear me out, he continued to talk over me in his loud and condescending tone. Although very agitated at this point, I continued to complete my order and I asked about the 1st responder discount. He told me multiple times that it didn’t exist and it’s not on the site (uploaded screenshot separately). I left very agitated but after realizing I had a choice to go to El Bronco, I requested a refund. I called in to El Bronco and the nice lady on the phone instructed me what to do after I’ve placed a phone order and informed me that there will be a person whom will get my name and park me and bring the food out so that I won’t have to get out the car. Both of these places, the food is good but Much better service...

Had a party of 8 for dinner today. Server seemed to rush us in the beginning since we had to wait on 3 people to arrive. This began to set the tone for the rest of the night. Food comes out , cold house specials. Had to ask them to be reheated. Constantly asking for refills , no extra napkins given , really no out the park service. Food quality was poor. Quesadilla was unseasoned and cheese had dried up. House special with nachos was piss poor. The only good experience we had was margs. We let our server know that we weren’t please but she simply brushed us off and took the plates. Didn’t offer any suggestions to fix the situation( tip was included so she probably didn’t care ). We had to ask another server to bring the manager. He went to go work out details with our server which she denies most of the things we were saying. I chose to not take a discount ($97) but simply pay and let that be my last dollar given to their business. When checking out I motioned for the manager to give my receipt back and he began to go back and forth with me. Saying “ if you would just communicate and you just want to skip the line” ( please know we were the only group at the front for checkout) I tell the manager I don’t want to argue , let me pay so I can leave. I don’t appreciate going back and forth with managers. Overall a terrible experience and we will not be back. El bronco will keep...

I heard about this place from my coworkers. They were right about the food, it was quick, decently priced and delicious. That's why I gave it 3 despite the creepy experience from the waiter. He seemed nice enough at first, however several things happened that I cant explain. He first gave my gf a heart, which I didnt mind but she felt was unnecessary and made her feel uncomfortable. He was very hard to hear not because of an accent but because he spoke like world record speed, I politely apologized and asked if he could speak slower because I'm not used to the tempo. He explained something about his Latin American language is what was causing his speed, which was cool. He never slowed down again though. I had no idea from then on what half of what he was saying for the rest of the meal. At the end of the meal he asked who was paying(which you're supposed to ask separate or together), but I raised my hand and said I will. He gives her the receipt anyway. I take the receipt and he starts making ahh ahh ahh noises like a parent does a child. Lol in hindsight I guess it sounds funny but it made me and my woman very uncomfortable and ready to leave, i will order food again but I'd rather not eat...