Waffle House — Restaurant in Warner Robins

The Waffle House on Russell Parkway in Warner Robins has to be the worst. Always getting your order wrong. Over the years we stop in to this one from time to time to see if they have gotten any better. But Everytime I go, I get upset. Also watch your ticket for when you order take out! Over price your stuff! Why cause it is take out! I bought 2 waffles 5.00, you think ..... nope I paid for each one individual. Plus I didn’t get what I paid for. I ordered 2 waffles and 2 sandwiches. I described the sandwich with everything on it and they still got both of them wrong. I am finally just done with this location. I can’t anymore 12 years living in Ga and 8 of those years going to this location and every time we go in there we are always disappointed!!! I miss the crew that had Sunshine (Jessica, Megan, Penny, Melissa and Wykeisha.) that crew rocked it! They were the best crew ever! Now you never know who is working, always new employees they can’t keep no one. I have seen new management in there every year. Looks like Huddle house is going to get more business from the Green Family! Same crew for over 5 years. No one new. When u go into a diner that is the customer experience you are suppose to have, know you by name. They don’t make small mistakes every time you visit , and if they do they don’t argue with you saying, oh I didn’t hear that. When clearly I describe everything on my sandwich to you. They don’t talk over you, like they have no home training. TBH it is not just this last time of going in to the Russell location, it’s a mountain of...

First, we had a long wait compared to other WH restaurants in the area. I ordered from the $5.00 menu, a bacon, egg and cheese grit bowl with a drink and biscuit. When mynorder came to the table I had a bowl of grits, 3 slices of bacon on the side, and a cold biscuit. I notified the waitress and she took the bowl of grits and biscuit back and brought back to the table, a sausage, egg and cheese grit bowl with a cold biscuit. After waiting again for my food, I was frustrated and accepted it as it was. Ok the weather has been relatively warm but it was freezing cold in there, my "free", ($1.69) glass of water tasted like old stale water. IMO, this is the worst WH I have EVER been to in Houston County. Please choose better than myself. Go to one of the 2 on Watson Blvd. or the 1 on highway 96. They are safe. I've not been to the one on Houston Lake in years and cannot fairly provide...

Normally the hashbrowns are pretty good .an depends on where ya get them ..but this nite they was not good ..an had a Old greasy taste ..had leftovers an they was worse .. Grits was good .ya really cant mess up grits too bad .unless they are lumpy.or cold.. An with no butter .. Gotta have butter an salt an pepper.. Did have a bad experience when we moved to georgia in may 2020 The cook cleaned the grill with dirty towels an dirty bucket with grill brick .also reused the grease back on the grill after he drained it.an no filter...wont be going back to waffle house 310 russell pkwy in warner robins ga..also some of staff stayed on phone alot , not assisting customers. An of course i didnt tip.. It...