Scooter's Coffee — Restaurant in Warrensburg

The staff are always friendly, but there is a huge issue with accuracy, consistency and having product.

I order the same thing every time, and I use to come in daily during the week but have dropped to 1-2 times a week due to the issues.

When this one specific girl works the drive thru, I end up with a medium iced drink when I ask for a large, almost every single time. I normally catch it but didn’t today and am super disappointed. I will say there was a time when it was rang in correctly but made incorrectly (I could see the screen) and the other times seem to be on her, but this has only happened when she’s working drive thru.

Then 1/3 times, including today, there is so much ice in my drink i can’t even get a straw in or move the ice. That’s just ridiculous especially when I was alresdy given a medium drink instead of a large.

There are times when the redbull drink is just flat. I think using a fresh redbull can would resolve this.

Last, they are out of something I order 3/4 times I visit. I understand the truck comes in on Wednesday, but I think at some point considering larger orders would be best.

Scooters is my favorite drink place, and I hope some things can change because I don’t want this place to go out of business.

I would like to give kudos to whoever the new girl is that was working yesterday. She was sooooo sweet and friendly, and for the first time in a long time everything on my order...

Never had issues beforehand ordering a drink in kids size. Being a bariatric patient they work best for me. Was ordering and then a gal rudely gets on and talks over the guy “YOU CANT DO THAT! Either order a kids drink that we have or a small.” Again explained even the smalls are too big for me. So I changed my order to accommodate and was still given smalls! I’d never ordered hot drinks so I didn’t know the sizes until I messaged customer service to double check. So not only was she rude, but lied and gave me the small size instead of kids size. I ended up with dumping syndrome because of the size & it made me severely sick. I don’t ask for a smallest size for the hell of it, I do it for a medical reason. Way to go for incompetence on her part. Won’t ever go back to that...

Took my daughter here several times and she just absolutely can't go without their lattes. I think she has a caffeine addiction if you ask me, lol. But when going through the drive through they were pretty quick and did get her product correct. And as always she just loves the latte that she gets with certain extras. I mean she's only ordering one drink but she does it by using 10-15 words it's really funny and if I could remember what it was I'd write it here. At any rate Scooter's always gets it right and doesn't have to have it repeated. They must get orders like that all day long to be so good about getting them correct all the time. Good...