Wings Etc. — Restaurant in Warsaw

Went for my birthday because it's my favorite wing place I usually go to the Plymouth location since I live there but decided to give warsaw a shot because it was closer for most of my family. Waited 45 minutes to receive my first beer only after asking the server several times for one then it was warm like it had been sitting on the bar for a while another person's mixed drink at my table also had melted ice in it proving the drinks were there a while. When we finally received our food at waiting 1 hour and 45 minutes the food came out cold and soggy and wrong. My wings literally had ranch dressing spilled on them and were still sent to me. They completely messed up the sauces didn't bring condiments we asked for and didn't have much to say about the mishaps either. I ended up spending 60$ to only send my 16 wings and fries back and eat soggy nachos I ordered for an appatizer. I will never be back to this location. The owner would probably be very upset at the performance of...

We arrived expecting a new and nice experience. Waited to be seated while employees walked past us a few times. Our waiter was the only pleasant thing that we encountered. Asked another waitress for sauce and she never returned. Ordered pulled pork nachos. There was no meat in sight. It was sauce w meat flavor. How they are open for business is beyond me.

Reply to owner. Honestly, I wish we would have taken a picture of the nachos tray. I assure you there was no meat. Im going to respectfully decline the invite to come back to right any wrongs. But do appreciate the gesture.

Yes, Im sure contacting you directly could've "avoided" this kind of review. But as a business owner, these things are meant to make us all better. To then be able give the customers the experience...

We don't come to Wings often, however last night was one of our best experiences. Even at peak service time our server, which happened to also be the bartender was on top of her game. This doesn't happen often, most restaurants don't have decent servers let alone a bartender who serves as well. Our servers name was Kristen, she was friendly and was able to tell us the special on food and beer right away. My husband even had her rattle off every beer on tap just to test her. She took our order promtly, and brought our food out within 12 mins. Not once, did anyone else approach our table not even a manager. We will return if, and only if, Kristen is able to serve us. She really did make our Anniversary that much more special, just to have an enjoyable atmosphere with...