Service and food was wonderful. Walked into the restaurant to Ashley warmly wishing departing guests safe travels and hopes to see them again. Then, she and Amiya greeted my family with smiles and genuinely upbeat personalities.
Due to unforeseen circumstances, like seasonal food popularity and the import worker strike, some items on the menu were unavailable. We ordered items and post checkout, discovered an item had just run out. This didn't stop the excellent customer service aimed at providing a very pleasant dining experience.
Akeem and Amiya worked together to make an exchange. This meant they had additional work but there was no change to facial expressions, vocal tones or body language. This staff wanted to ensure the customers enjoyed themselves and their food.
I loved how Amiya took the initiative to place a single kids crown on each table. This uncluttered the front counter yet made the desired wearable accessible for parents. The backline and cooking area was clean and maintained while we were there. Food was prepared fresh and to order. Fresh fries, cookies and cold Hershey pies were accompanied by well stacked Impossible Whoppers and a clean drink station.
We came to the area to hike at a local state park and stopped at this Burger King on our way home. When we next return to the area, we will come back to this business. The excellence role modeled in management is demonstrated in the crew and shines beyond the reach of the well illuminated and clean parking...
Read moreThis place is a joke. First I pull up and they tell me that they're now serving lunch even though their breakfast menu is up. I said okay well I'll just wait for the menu to switch over because I don't know what's available. Then the lady comes on and ask me if I want a croissant sandwich and French toast sticks, which I thought that was rather weird. and I said no thank you. I was told it was lunch. Then what looks like the manager sticks her heads out and asked me if I was waiting for lunch I said I was just told it was lunch and I was waiting for the menu to switch so I can place my order. (Anything you get from a tail end of breakfast has usually been sitting under a heat lamp all day) Then she proceeds to tell me the person behind me wants breakfast. Um... Okay. I don't know how you know that. Well I'm hauling a full size car trailer and I can't just easily maneuver around the parking lot. So I just took that as they don't want my money and pretty much just told me to...
Read moreI had the wonderful experience of Tammy taking my order (9-9-25) at the drive through this evening and from the minute I ordered to when I left, Tammy was the most friendliest, nicest person and had such a great attitude along with a sincere smile. 😊 We need more Tammy’s in this world so it would be a better place! So, to the manager, as customers are ALWAYS right, 🤭 Tammy needs a raise please!! Thank you for having such a great employee!!
And as for the review left earlier that didn’t give 5 stars because lack of different choices, ma’am, this is Burger King and has been since their inception so if you want healthier meals, more choices of bread, etc, there are other fast food places and restaurants that have those options. Yes, you can have it your way at BK, but only of...
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