bealls — Local services in Washington

Was having a grand time browsing around with my 7 year old daughter trying to spend up a gift card I got for returning some clothing items that were too big for her. During my shopping I found a pair of sunglasses marked down for .50cents on the shelf ( there were about 2 or 3 in total that were marked down to that price) once I finished shopping I approached the check out &, the woman scanned the sunglasses and said they weren't ringing up the ticketed clearance price of .50cents. She proceeded to call the manager over & the manager rung them up & said they weren't .50cents they were their original price of $9.99 she stated the SKU numbers didn't match & although one of HER associates marked them for that price that she couldn't sell them to me for that price. She was very short & not apologetic at all for the stores mistake. I made her aware that there were more glasses on the same shelf for that price that maybe she should go correct them before this happened again. I have worked in retail for 10 years & anytime an item states a certain price instead of arguing or making the customer feel guilty for something that isn't their fault you honor that price. That manager could have handled that differently and not lost a sale because after her care less attitude I cancelled my entire purchase & walked out. I also contacted corporate and made them aware of my negative experience. Maybe that woman shouldn't be a manager if her number one focus isn't customer satisfaction. Do...

The employees and the merchandise are very hard to be outdone. No, it's not one of the high-end merchants, no u won't find Michael K's,(?)...but Calvin K....you bet and much more. A while back I needed a few pieces of luggage. I checked on- line...Macys, Belk, Dillards, etc. and as a last resort while picking up a purse I just "had" to have I was honestly amazed at the selection and even more at the prices. YEP, you folks have it together. I'll have to move if our store...

I like this place... When u walk thru the store it looks about half empty, but they have the few racks that are stocked packed to the max. The staff aren't mean or rude but they ain't friendly either. They walk right by you without speaking and if you need to ask them about an item in the store you're better off googling...