Update: Mgmt reached out at refunded our order and offered a promo code to use if we visit again.
Worst dine in experience ever. It’s a holiday so I was prepared to wait however long to be seated but to call that experience service would be a stretch. The problem is that there is no system, just a bunch of employees running around frantically. Instead of having everyone play the role of waiter, runner, cook, sous chef, and cashier, why not have each person do ONE thing? The person running outside to seat guests should not also be preparing plates. And then the only seemingly reasonable system of ordering via mobile device is flawed because you have to put in payment info and therefore you’re stuck waiting an hour to be served. I felt they were more focused on their online orders since they were able to charge us with or without serving us. They had lines of folks waiting to get their to-go orders cancelled that option out for me. My fajitas didn’t come w tortillas or any sides. My fiancé’s food didn’t even come so I had to go fuss at management to get it to-go. All that and the food wasn’t even as good as it appeared. They gave us to-go tequila-lemonade to try and compensate for 2 hours and...
Read moreMe and a friend had a very underwhelming experience. We arrived shortly after happy hour started on a Thursday in August and we were the only guests there. We sat inside at the bar at first. The bartender came over pretty immediately with menus and took our drink orders. The margaritas were good and fairly priced for happy hour. The space is small so the kitchen is basically a part of the bar. As we were eating the chips and salsa that was provided, the kitchen started to get really smoky from what the chefs were cooking. It was so bad we decided to move outside to the tables on the sidewalk. The food came out shortly after we moved outside. We both got three different tacos. She enjoyed them but I thought they were just ok. The flavor was very mild and the onions on top were sliced way too largely. We did enjoy the drinks though and ordered 2 more rounds. The service was pleasant, but not outstanding. If we lived in the neighborhood, we might come back but it's nothing we would go out of...
Read moreMy wife and I love a good mezcal so were excited when we heard that the folks behind Tequeria Habanero were opening this place. We settled in to our table, taking in the colorful decor and were excited to see some unique and interesting bottles behind the bar. Unfortunately, when we asked about about mezcal or tequila list, we were simply told they didn't have one. Looking forward to learning from the expects (heck, its in their name) I asked if the server could recommend a mezcal for sipping and she said she couldn't . . . so we asked if the bartender could make a suggestion. The bartender came over and instead of making a suggesting simply asked if we were ready to order. The drinks we ordered (hibiscus margarita and the burro loco) were good, but not the experience we were hoping for -- or that is suggested...
Read more