Yummy Teriyaki — Restaurant in Washington

What we ordered: Kids teriyaki, bento, & prawn asparagus. What we got: chicken was not great, it was not even “decent” the teriyaki sauce was runny, like they added water. I’m the bento box there is a salad; I’ve had many of these salads in different places. This salad gross me out, they must have the lettuce in water the whole time-until it’s time to serve. My dressing was mixed w water giving it this awful taste & the smell of a sponge that’s been sitting in your sink for days! I couldn’t finish. Also in the bento box was tempura (prawns?) I’m calling prawns because it was bigger than the shrimp I saw on my bf plate- but I’ll come back to that. Since I was not going to eat my dish we decided to play w it. So we peeled off the THINK tempura & and come to find HALF a shrimp/prawn. I’m guessing they use the other half for other dishes. Idk! Anyway, it looked like someone chewed it and then battered it. (See pictures) I also had CA rolls. Can’t say much, they were CA rolls. That’s all. Now, let’s get back to that prawn shrimp issue. My bf ordered the PRAWN asparagus dish. I noticed his shellfish were rather small(see picture). Which was odd because the shellfish on my dish was obviously bigger. It was sad to see that there was only 4-5 pieces of asparagus :( I love asparagus and I was planning on stealing some off of his dish!! I was seriously disappointed with every dish! We both you two adult meals and one kids meal— you would think ONE of these would come w a drink. Nope. Drinks are purchased separately. Idk. You are already paying 13 bucks! And no drink.

Well now y’all know why I gave it such a...

I hate to leave such a low rating but something must be done to help them level up. Some reasons that could've contributed to why it was so bad if I give them the benefit of the doubt: *We walked in 50 minutes before they closed. *It was a holiday and they were open. *Bad batch.

We ordered the chicken katsu and couldn't eat more than a bite. The chicken tasted rubbery and old. The way it came apart was really scary. I've had my fair share of chicken katsu in my lifetime and have never experienced that. The rice and salad were normal and good.

We also ordered the sweet and sour chicken. It had this weird bright fluorescent color but it tasted fine. The rice and salad that comes with it were fine. We ate half of it at least.

Overall, service was quick and portions were huge. We didn't expect anything back and just let them know that it was not good so that they wouldn't serve it like that to others but they didn't seem to care. They stated that it was fresh, new and delicious. No idea if the other dishes are better but will not be coming back to...

My husband and I have tried out a handful of Teriyaki places in the Bothell/Mill Creek area and this one is our least favorite out of the bunch. The reason for 2 stars: poor customer service. The woman up front can't understand English well and when we asked if there was a certain ingredient in a dish she said no but come to find out there was. When we received the food we brought it back up front and told her it was in it and she refused to replace it with something else. If you're one in ten Teriyaki places in a city you need to have good customer service! Secondly, this location isn't very clean. There's dust everywhere. It's hard to overlook when you're dining in and see dust everywhere. As for the actual food, it's decent but doesn't make up for the other issues. If you cross Maltby you'll find Sunny Teriyaki that is so much more welcoming and the food is great. Try...