Jet's Pizza — Restaurant in Waukesha

Picked up 2 pizzas, drove home to find out our super special pizza had the incorrect toppings. Called Jets to notify of mistake, and they wanted us to bring the pizza back to show proof. I was unable to because Im already home, so they made us text a picture to the manager of pizza and receipt so they could verify what we were saying was true. I’ve ordered from Jets since the original one in West Allis opened and never had this issue. The Waukesha staff were so rude. We asked specifically for no green peppers and it came with them and didn’t receive mushrooms or pepperoni which comes on the specialty pizza. They refused to deliver the pizza, even though we were six minutes from their store. My daughter is pregnant and really wanted this pizza. It really disappoints me. I’ve never had bad luck with my West Allis Jets. From a customer service standpoint they should have offered me a full credit or deliver me the pizza for their mistake. They only offered me a seven dollar credit for a $23 pizza. How did they...

Jet's pizza is great. This location makes great Jet's pizza, haven't had an issue at all with quality. However, I recommend only getting carry out. They use a third party service to do their delivery but they don't explicitly tell you this when you order through their website.

We had a bad experience ordering delivery through the website, which was then poorly handled by DoorDash (unbeknownst to us) -- the driver set our food outside our door in 0 degree weather, never knocked, never rang the doorbell, and never called. They just used the DoorDash app to "fulfill" our order, and because we didn't order through DoorDash, we had no idea our order had been delivered until we called the store 20 minutes later and found our frozen pizza out front. However, the manager graciously handled this situation, apologized, and comped us with store credit equal to our...

Always willing to try a new pizza joint in town. Jet's is a new carryout/delivery pizza place in Waukesha. They bring the Detroit style of pizza to town. It is basically a deep dish type of pizza with more of a crunch that regular deep dish. I've tried them two times now. 1st time was their pepperoni pizza. The pepperoni wasn't to my liking, but I can see people liking it. I wanted to try them again with different ingredients. So, we went with Italian sausage and Onion. While the cheese portion of both pizzas were great, the other ingredients was not my taste. My wife on the other hand liked both pizzas. She likes Jet's more than Rocky Rococo's where I'm the opposite. My son really likes the bacon bread. We had no problems with staff, and the food was piping hot when we got it home. Want to try something new give...