My daughter took me out for dinner. First time there and last time. Food was absolutely amazing. But Kelly the server was awful. When we were seated by a different worker with silverware and menu. I wanted to look over the menu as I had never been there before. Waitress came over immediately and asked what we wanted to drink, mind you we just sat and I did not even get a chance to open the menu. So I said just water for now. Same with my daughter. Then the waitress asked what we wanted to order. I politely said please bring the waters and give me a chance to look at the menu. She went and got the waters right away and brought them, again asked what we wanted to order. I again said please let us look at the menu as I had never eaten there. Not 2 minutes later she came back again and said so what are you wanting tonight. I told her sternly nothing until I get a chance to actually look at the menu. This time she gave us about 5 more minutes. When she came back I ordered an appetizer and a meal. As did my daughter. Food arrived very quickly, and the appetizer was brought at the same time as the meal. So much for relaxing and enjoying the appetizer and then getting the food. 🤦♀️. I had not even eaten and 8th of the food when the waitress came by and said is everything ok. My daughter said yes I did not respond as I just put a forkful of food in my mouth. Then waitress comes back again within a minute or two and did not ask if everything was ok or if we needed refills, but did asked if we wanted the check. 😳. By then we had been eating less than 8-10 minutes . My daughter could tell I was mad by then so she said just said bring us to go boxes and bags while we try to eat our food. Waitress brings the boxes, the check and just stands there staring at us. My daughter got out the cash and asked the lady for a Togo bag to put it in, note she had already said we would need bags. Waitress brought 1 bag. Then again just stood there even though I was still trying to eat my food while it was warm. I gave up. We boxed are food while the whole time the waitress just stared at us. I have never felt so rushed in all my life and we were the only customers and it was only around 6 pm. My daughter bless her heart still left a tip, only $5.00 which was not her normal 20-25%. Waitress was lucky because I would have left her nothing after that kind of rushed service. I honestly wonder if she just did not want to wait on an elderly woman, or women in general or if she was rushing us as she wanted to go home or what. But as much as I loved the food once it had to be reheated at home it was not the same. I will never go back to the Fugi’s on Memorial in...
Read moreBeen here several times, just a few things to say.
Food : 5/5 Never had any complaints about the food here, I think the rice is really good, the hibachi shrimp and chicken combo is my go-to and I can’t get enough of those carrots and the yum-yum sauce is fantastic.
Service : 0/5 Never have I had a smooth experience here. The food is good but it’s hard to ignore the awful service. First off, the drive through workers ask for a tip? Slows down the whole process and why would you ever pay a drive through worker a tip, all they’re doing is keying in what you say. Also, on that note, none of the drive through workers I’ve ever had there have even been remotely nice. Most of the time they open the window and just stare at me without saying a word until I make my order. Most recently, I went there at 10:30 (Google page says they’re open until 12) and the lady came up the window and just said “we closed bro”
Superrrr professional. Maybe list your actual hours then.
Atmosphere: 3/5 The dining room itself is pretty pleasant, no complaints there. The decor is nice. But the outside of this building is rough. The drive through menu hasn’t been updated in… years. It only has half the menu, it’s sun faded, and it has Pepsi logos all over it, even though for a long time now they’ve been switched over to carrying Coca Cola. The drive through area also just has a run-down appearance.
All in all? It’s okay. The food is good but it hardly makes up for how strange the rest of the...
Read moreOur server Kelli was awful. I love the food as always but the server, not so much. She rushed us to make our order. And then rushed us once we asked for to go boxes, which, I had to call her to the table to get. She literally stood at the table watching us finish our last bites of food and shoving them into to go boxes, to pay. I even had to tell her she could go get our bag for the boxes I already had asked for, because how uncomfortable she made us watching over us like we was going to leave without paying.. as if she was intimidating us to see if we was going to leave a tip. She was nice enough I guess, but you don't rush customers and stand at their table while they eat. It's not like they were busy, we were literally the only table there. And I guess the server was that very reason the store wasn't busy for dinner . Who wants a server to stand guard while you pay and put food in boxes.even tho noone was in the restaurant, it was somehow still very embarrassing that we were treated like we were going to try to sneak out and not pay. I have never in my life walked out of anywhere and didn't pay. I have never in my life been watched at the table by the server while we were rushed away from the table and boxing up food. It was only me and my elderly mother at the table and I don't think my mom will ever allow me to take her to Fuji's again after this.. ruined her first experience to Fuji's.. the server should never be a...
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