Used to come here all the time when I worked in the mall, is very yummy. Well did an online order today that was for x2 fried gyoza x2 spicy tuna and a dragon roll. Husband went to pick up for me. Came back with just one thing that was a spicy salmon?? So I said well this absolutely isn’t it my order came up to 50$ so I called. They didn’t understand what I was saying and said I have the wrong place, like NO I have my online order receipt I KNOW who I ordered from. Finally after explaining over and over the person on the phone says oh he has the spicy salmon. “ like okay so is MY order still there?? They said yes so I sent my husband back with my email receipt. Well now I’m told they didn’t even refund the 6$ we did for the WRONG order????? Like that isn’t my food I shouldn’t have had to pay for that AND we brought it back. I’m so disappointed and angry. I will never be back. Get someone who can speak better English, write your order on the bag whatever. This was a whole ordeal that could have been proven and even...
Read moreI've had 10/10 sushi before. I've had 1/10 sushi before. This is solid 7/10 sushi from a family-run establishment, whose employees truly care about the service they provide, which bumps the experience to a 10.
This is the 2nd best sushi spot in the entire city, Sushi Masa downtown is the 1st. You cannot beat $4 roll prices. Quality is exceptional; well exceeding the price-point. Don't be fooled by some of the absurd reviews. Some idiot said "food was cold." IT IS SUSHI. IT IS A COLD DISH. Someone else said they ordered 4 salmon rolls and it "wasn't good." There's over 30 rolls on their menu and you chose 4 plain salmon rolls? Whatever, I don't particularly expect Midwestern rednecks to understand the quality and nature of the dishes served by this fine facility.
Good food, incredible staff, great boba. Highly...
Read moreSo disappointed with the customer service here. My boyfriend and I ordered online and we got 3 spicy salmon rolls. We received a confirmation of our order and went to pick it up. Upon arrival, the employee informs us that our total will infact be $18 MORE than what was listed in our original order and they refused to honor the prices that we saw online, claiming that it was a mistake. We ended up not getting our whole order. I will never waste my time with the service here again and would not recommend...
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