Whataburger — Restaurant in Weslaco

Curbside orders at this location are highly impractical due to the parking lot layout and limited designated spaces. With only three numbered curbside slots available, traffic congestion quickly causes vehicles to pile up. I arrived during the lunch rush, parked in one of the last unmarked spaces available, and waited five minutes after placing my order.

Because I was in a small black car parked beside and partially behind a large truck, my vehicle was not easily visible. To address this, I followed the app’s instructions: I turned on my hazard lights and later moved to a more visible curbside space once one became available. Despite these efforts, no one brought out my order. After an additional 15 minutes passed, I went inside and explained the situation. At that point, my order was handed to me with an apology and the explanation that staff “looked for the black car but didn’t see it.”

This was disappointing, as mine was the only black car present—with hazard lights on, no less. While I understand the challenges posed by heavy noon traffic and the poorly designed parking lot, the lack of thoroughness in locating my vehicle was frustrating. This resulted in a wasted lunch break and the need to leave immediately after retrieving my food.

In summary, the issue lies less with the location’s traffic flow and more with the staff’s diligence in fulfilling curbside orders. A closer, more attentive effort in locating vehicles would go a long way toward improving the...

ZERO manners here.! I ordered online and when I got there, sat down to have a quick meal since I was on my way to work, so I was in a bit of a hurry. Well, along comes the maintenance guy..? I guess you could call him.... picking up trash & so forth... fine. He wants me to guess how long he's been working there.... ( not to be mean, but I could care less ). So I have to stop eating.... and guess. He tells me he's been there 42 years.! Not to salary shame or anything, but 42 years and you're STILL picking up trash.??? Anyway....he then proceeds ( and this is the worst part ) to start telling me about his life WHILE COUGHING right in front of me and my meal.!! Jesus Christ.! He then wants to play guessing games again and wants me to guess how many were in his family growing up.... At this point, I'm like...are you kidding me..??? I'm giving this guy hints that I'm in a hurry and eat before my meal gets cold...... That's how many brothers and sisters he grew up with. I had to pinch myself. Is this really happening..??? Mercifully, after about 10 grueling minutes, he went back to work..... If this isn't the definition of rudeness, I don't know what is. You've all been warned. If you go here and see the maintenance guy walking towards you. Take your burger and GET THE...

A not so good review of THIS Whataburger. I worked for Whataburger as a teen and have eaten at ALOT of Whataburger’s throughout Texas and Oklahoma. This day may have been a bit affected by weather but regardless this Whataburger should have done better. ONLINE Mobile order through App. I wait til I’m closer, order and pay through Apple Pay. All is good. App says pick up through 7:21 pm. I see an approaching storm. I chose Curbside. I arrive at 7:23 or so and check in at Curbside 2. At 7:32ish I started looking towards the door because it is now starting to sprinkle. At about 7:36 it’s pouring rain. I decide to leave the curbside and go to the drive through to avoid someone coming out in this deluge… several cars in line. I get to the speaker and say “Online order and curbside for Luis. Speaker says oh yeah! I say, can I pull around and get my order? NO RESPONSE so I have to wait. At about 7:40 I see what I think is my order being placed at the window. At 7:50ish I get to the window and YES it was my order. As the team member hands me my order I ask for fresh fries. Didn’t complain not a word. Another minute or so my food. I arrive back to work with only a few minutes left in my hour lunch. Take out my meal and SOGGY fries. Cmon Whataburger Weslaco on TX by HEB...