Avoid Beyond in West Bloomfield at all costs. Tonight, I attempted to order a dinner delivery from Beyond and was left completely dissatisfied and empty-handed. I placed an order for a turkey wrap, chips, soup, and bread. After waiting over an hour for a promised 25 minute delivery - strike one - , I opened the delivery bag to find no chips or bread. Strike two. I then opened my turkey wrap to find everything where it belongs except one key ingredient: the turkey. Strike three. I called Beyond to ask for a replacement order or refund, to which was told a replacement order could not be made as they were now closed (one minute after I received my delivery). Logically, I asked for a refund and was told that was not an option either. I explained that I was given 2 of the 4 items I ordered and that 1 item did not have the main ingredient and was not edible without it (the turkey). The manager asked me, "can you just eat the turkey wrap without the turkey?" I simply responded, "No," to this obvious question. She offered me a 50% refund, meaning at the end of the day I was provided with a $17 cup of soup for which I waited over an hour.
If you are considering providing a philanthropic donation to a business that clearly cannot survive without it, please place an order with Beyond. But be aware that you will not receive anything in return for your tithing.
Perhaps next time Beyond will simply...
Read moreI recently visited Beyond Juice, and I had an exceptional experience! The atmosphere was clean and inviting, making it the perfect place to enjoy a refreshing smoothie.
The employee, Dominic, truly stood out during my visit. He was not only friendly but also incredibly knowledgeable about the menu. He took the time to explain the different smoothie options and even offered some fantastic recommendations based on my preferences. His enthusiasm for the products really made the experience feel special.
Dominic's attention to detail was impressive; he made sure my order was prepared perfectly and checked in to ensure I was enjoying my smoothie. It’s clear that he genuinely cares about the customers and takes pride in his work.
The staff overall was great especially Dominic. Contributing to a welcoming and positive environment. If you’re looking for delicious smoothies and outstanding service, I highly recommend Beyond Juice. Thanks to Dominic, I left with a smile and will definitely...
Read moreDoorDASH messed up my order by bringing me the wrong food. I called beyond juice and they said I would have to order again to get my order redelivered. They said they noticed the driver picked up the wrong order and then left but they didn't call him back. I said just refund me for the item they left as the rest of my order was fine. I spoke with the manager and he said he would do it but it's been over a week and still no refund. I tipped through the app before I got my food so I am out of that too. I am never ordering from them again or using any restaurant delivery that uses DoorDASH because this is the 2nd time they messed up my order and it was at Beyond juice the 1st time but at that time they went back to pickup what they forgot. The food was good but not worth delivery price when they can't get the delivery service to work. It's not worth the hassle, I found another place with more fresh...
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