Burger King — Restaurant in West Caldwell

👎👎👎 I eat at Burger King all the time since is my favorite fast food place but WILL NEVER come back to this location… was waiting on a friend to get off work so we could head home together, the place was empty not a soul in there besides staff and the manager kicked me out for being there for a little over 30 mins even after spending over $20 on my meal that was practically COLD. Told him I understood if the place was packed yes they ask you to not take more then 30 min to give someone else a chance to eat but not if it’s empty & I wouldn’t walk in if it’s full to begin with, asked if that rule applied only to them at that location cuz I know that’s not the case and he said: I don’t know maybe some of them but you been here for more then 30 mins and wouldn’t even look me in the eye! They are very rude I do not recommend wasting your time going...

Burger King #28568 I went to order breakfast for me and my crew at work, I bring the food back they made my order incorrectly...fine no problem I go back to get it fixed and they still mess up my meal for a 2nd time and i didnt check it the 2nd time because I believed it was clear what I had ordered and that they had fixed it but that wasnt the case. So I come back a 3rd time and the Manager Carmen if thats really her name accused me of eating a piece of meat off the sandwich and bringing it back smh...so I returned the whole meal back and then they told me because I used my card they couldnt refund me that i had to take it up with my bank...like really! She was Rude and nasty and ill never go there again and I hope no one else does either 940 bloomfield ave west caldwell some really nasty...

Went to this Burger King with my boyfriend 12/4/22. The lady at the drive thru window was very helpful and nice, so we tipped her an extra 5$. Shiela was her name. Didn’t check the bag (of course!) and when I got home, two of my items were missing. I called ahead of time & sent my boyfriend back to the location for the missing items. They gave him a hard time ( AFTER THEY TOLD ME TO COME BACK AFTER CALLING ) and didn’t give him one of the two missing items. They said “I know I put them in there”, which in fact they didn’t. After today, I will no longer be returning to this location and will take my business to Wendy’s- where they never forget anything! Super upset with this location. Brand new, beautiful remodeled establishment with such...