First I'd like to mention I buy pizza from this particular location on an average of about one to two times a week for at least the past year. I have had more unapproved services to where I should have reported this place to the BBB already... However, I understand good help is hard to get and there is always new faces so I keep coming back not only because it is the most convienient on my way home from work rather in the hopes that they will get themselves together one day.
URRRGH! so the ONLY reason I'm reporting here and NOT to corporate is some gentleman who came to give me my money back also gave me a free pizza and offered if I wait he would also give me my order of the promo pretzel pizza free of charge. I could not wait because I would have went to jail on that female. It would be satisfactory for me to say I hope she loses her job but I am not one to wish such things of people who are obviously in some type of special need and she needs to learn that regardless when you work with public, you may not like that customer for whatever reason but you still have to work with them because ITS YOUR JOB to give prompt courteous service. It is what you are PAID to do. If you don't like your job, quit. Otherwise do your job collect your check and go home. I do hope her boss gave her a stern...
Ā Ā Ā Read moreRan in for 2 Hot-n-Ready pizzas, and experienced the worst customer service ever, from this location. Caucasian younger female aka rude employee(pimple face caked in make up)..I enter the establishment, and stand at the counter to order. She started to speak to 2 other customers, without any acknowledgement of me(a regular customer), then stares at me annoyed, I say youāre supposed to say hello or greet the customers, she immediately yells āNo we not gone do this, I donāt have to take your order.ā I call for another employee, not sure if the woman who actually took my order was the manager or not, however I explained my issues concerning the rude employee, and she informs me, āSheās going through or dealing with a lot, she just loss her baby.ā I stated to the younger female, Iām sorry you loss your child, and her response āJust get your pizza bruh.ā. Now I donāt know if she loss her child to death or DSS, and due to her nasty attitude, now nor do I care. As a respectful paying customer, all I want is good customer service, cos thatās really what I pay for. Now concluding this review, as I told the rude employee The world does not, and will not stop revolving around you, because youāre going through something. I donāt know who owns this location, but as long as this younger female is an employee, youāll gradually lose businessā¦youāve definitely lost this families and local...
Ā Ā Ā Read moreThe food here is very good. You can easily order healthy food here. Cheese Pizza and Lemon Brisk Tea are always available. If you ask nicely I'm sure they'll make a veggie pizza with no cheese or marinara sauce. Usually there is water in the cooler. You can always play on the bouncy ball machine or a Nintendo Switch or a mobile gaming device if you want too. Not only that there is a gym and a hobby lobby right next door if you feel the need to drink soda eat brownies and go for a quick walk. The ownership group and the staff are very friendly to every door dash driver and regular college student that comes in and pays with cash however most customers use cards and it is preferred here to use a card. The service is excellent if you're short on time and you want to pickup an order or if you have been shopping and your kids show up wanting pizza the patience for children is always incredible. Cayce is a great place to shop and a nice place to...
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