KFC — Restaurant in West Lafayette

Take the extra 5 minutes to drive to the Lafayette KFC. I will never dine here again. The management is careless, and the rest of the staff reflects this. My husband and I bought buffets at 7 P.M., only expecting to stay 30-minutes or so. After we filled our drinks and sat down, one of the associates started throwing ALL of the food away. We weren't the only ones in there, there were 3 other families. Another one of the associates came and started sweeping underneath all of the tables, while doing so, she started shoving the broom into our feet. Constantly. They don't close the lobby until 10 P.M. or so? When we asked for a refund (because we didn't get to eat ANYTHING!) the manager literally fought with us, and I mean he was yelling. He told us that "if any customer comes in at 7 P.M., they should know that food is getting thrown away and they can eat the scraps leftover." When I told him that we wouldn't be back, he laughed, out loud and said "that's fine, we don't need you back." I wrote the company about this, and I never received a reply. If you ever plan on eating here, it would be in your best interest to...

Kentucky Fried Chicken has always been a family favorite, but recent changes to the quality of product at this location has us all disappointed. All of the area's locations seem to have recieved a recent makeover. The staff have always been friendly and the clean new look is nice, but over our last two visits to this specific location, in West Lafayette, the portion sizes have been noticeably smaller and even the general size of the chicken used to make the wings, drumsticks, breast etc have dropped significantly, where the prices have not. I recoginize that it's been tough on all restaurants to remain competitive in this ever changing economy, and it might even be argued that as Americans we could probably do with less fat and fried foods in our diets and even a few healthier choices on the menu, but the quality of the bird has literally flown the coop, and those who still choose to patron this business in moderation deserve better than...

This review is for Sagamore Pky W. location in West Lafayette. Visited @1:50p. Lot looked nice, handicapped parking available. Drive-thru associate polite, personable, and professional. My husband ordered livers, with little hope of receiving them. We were quite surprised to learn they were available! When patronizing most Lafayette locations, no matter what time of day, or day of the week we visit, livers are never available. Ordered 2 pints of livers along with my desired item. Our items were promptly, politely, delivered. From order to pick up, less than 5 minutes elapsed. My husband was extremely pleased that his livers were not only available, and not over cooked as well. We've decided this is the location we will visit in the future. Great service! Our thanks to all associates on schedule today. We value customer service above all else. You've picked up 2 new...