The West Lafayette Talbot's is a gem, and Asia, the manager, and the sales associates, especially my personal associate Julie, are all wonderful. They are friendly, attentive to my needs, give honest feedback about styles I am trying on, and regularly assist me in ordering items not in the store and in purchasing and sending gifts. My sister, who lives in Pittsburgh, prefers to order from the West Lafayette Talbot's because the sales associates offer more high quality customer service than in the Pittsburgh area. The store is always neat and tastefully appointed, and Julie and others spend time to ensure that customers see how fashions can be worn and accessorized. They deserve more...
   Read moreGreat store. The customer service is wonderful. Wife and I are in there couple times a month it seems like.
For me love their Cambridge pants and have couple of other pants from them, have bought a couple sweaters from them also.
Love their seasonal socks they offer as well.
They offer all sizes which is great to see, from misses, petites, petite plus and plus sizes.
Wife is plus size and she loves what Talbots offers. She bought a new top today. It has to be shipped, but usually the orders are less than a week for shipping.
We will be back to the store once they get summer clothing in stock. Going to buy a couple outfits for our...
   Read moreUnfortunately, the selection at this store is not very big. So, I placed an online order. The order arrived with no problem, but it wasn't the right size. I took the pants into the store where they told me that they would send the correct size. Unfortunately, that order never came. Eventually, I was able to get a refund, but it wasn't for the full amount. Talking to the customer service for online orders is a tortuous process. I still haven't received all of money back, yet. If you can get something in the store that you can try on, you'll be okay. But I would NOT order...
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