Back Track Bar and Grille — Restaurant in Westerly

Worst food ever. Ordered steak medium rare got it well done and it’s also the thinnest steak I’ve ever seen. One egg was over cooked one egg was undercooked one egg was all I ate because that’s all I could stomach but I was hungry. The bread was super soggy, if it wasn’t for the faint toast marks I would’ve said that it wasn’t toasted at all and the crust was just ripped off of it and thrown around the box. The home fries that we didn’t know we’re included (and wish they weren’t) were under cooked and also had gross soggy sour tasting vegetables. We ordered mozzarella sticks and they were mostly just hollow shells of breading and grease. I ordered this through door dash and had to call the store 30 minutes after putting the order through because it wasn’t confirmed and I guess they had to reboot their system. The woman I spoke with was very nice but that cook should be fired. I’m also serve safe certified and this is the lowest quality of food that I’ve ever ordered from anywhere. I would’ve certainly gotten my moneys worth if I had just ordered from McDonald’s. My sister and I got the same thing so it’s everything times two. both of our orders were terrible. And it was over $60 minus the delivery fee. I’m glad I was able to post photos here because I was not on door dash. Thank goodness I was able to get a full refund on top of a $20 credit for the inconvenience...

My son (13 years old) and I popped in here for dinner last night as everything else in town appears to be closed on Mondays and Tuesdays (I'm guessing a staff shortage). This place definitely has more of a bar vibe than a restaurant vibe, but we enjoyed it! There were two women working and two women at the bar when we arrived. Service was super friendly and the food was good. The only reason I knocked off a star is because I ordered the Bacon Mushroom Cheeseburger, but I received a regular cheeseburger with lettuce and tomato. The woman cooking was so sweet and so kind (she came out to ask my son exactly what he wanted on his burger and she was just adorable), that I didn't have the heart to tell her I received the wrong order. That aside though, the burger I got was really good! After eating, one of the women at the bar played a game of pool with my son (open pool table on Mondays and Tuesdays) while I sat talking to the bartender. I'm so glad we stopped in here. Everyone was so friendly and my son and I had a fantastic experience. We'll definitely be back...if for no other reason than to sharpen his...

Owner was extremely rude and from past experience is incredibly abusive to their staff. Totally toxic environment. They can not keep quality employees and it shows. The owners have a horrible reputation in the town. It’s hard to believe they are even still open. Do yourself a favor and stay away!!

Ok after the lies of the owner let me update my review... It was the owners wife…. Just shows this man’s narcissistic tendencies !! I guess his wife is just a another employee. Doesn’t surprise me that he thinks so little of her as he thinks so little of anyone that works for him. They are not even open for breakfast anymore. Why? Because he can not keep staff! Not one thing I have said if fabricated. And these sentiments are NOT from a small few! They are shared by many. 90% of the regulars moved to another location because of the owners treatment of staff!! Its a shame that one man ruined a 100 year old family business in such a short...