I stopped by around 500pm on June 8 2019 with some kids while on a church retreat. I ordered 11 coffees and unfortunately had to go through the drive through because I have an Achilles injury and am in crutches. The teller got fed up with me for such a big order and said I was ignorant and a loser. I figured she didn't realize that I could hear her over the speaker. Then I heard I was ignorant again and stupid and that I was an fxxxxxg axxxxxe 4 times. When I pulled up to the window she didn't look me in the face nor say a word to me but with the window open I could hear that I was an axxxxxe and ignorant again. I just smiled, shrugged my shoulders and left. What do you say to comments like that? 35$ worth of coffee should give you better service than that. Not sure what kind of store they run down there in Westerly but I've never seen anything like that before in my life. It sure made for an interesting lesson at Bible study later that night though. You can't even make stuff like this up if you wanted to. I don't know what is gonna happen to this...
Read moreNormally I have nothing but great experiences at this Dunkin .... not this time. Gave me the wrong coffee not once but TWICE. Neither had almond milk so I’ve spent money on something I cannot indulge in. The kicker is that they were waaaayyyyy off even after he repeated my order CORRECTLY back at me. How dense can one human be - just don’t work in any sort of service field if you just refuse to do your...
Read moreDont bother ordering ahead for convenience. They lock the doors so you still have to wait in the very long drive thru. Also by the time you do get your food its super cold cause its been sitting on the counter but you can't go in and then when you do get it the order is wrong 75% of the time. Go to the one down the street or not to dunkin at all. Its westerly for gods sake there are way...
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