Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
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This is my very first time to OH and I love cold stone ice cream so while I'm here I thought I was going to be able and grab some of my ice cream from my favorite place but today was one of my worst that I ever experience from a cold stone ice cream pollar first they didn't greet you when walking in the store secondly, the young lady was just wiping her nose and didn't go wash her hands and was ready to try to serve ice cream to me the second person in the store distant and knowledge. The person at all like you wasn't there for service. So overall, your employees need to be retrained on the hospitality and service of the title...
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I went here because I thought you get free ice cream on your birthday. However you have to be a rewards member and sign up for their emails. I get too many junk emails as it is.
So I didn't get free ice cream. That was a bummer, but I did get the coffee lovers ice cream and it was $5. Pretty expensive for ice cream, but it was fantastic. Totally worth the special occasion treat!
It's worth checking put for a special sweet treat occasion!
No siracha,...
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My experience was just ok. Not really greeted & the prices on display is NOT the price when you have to pay. That's NOT including tax or anything..the price on the display is $5.99 for "LOVE IT" and it rung up $7.29. Also had a "birthday cupon" for a free ice cream but you have to PAY for one in order to get the one free..🤷♀️..what if your not with another person to give it away to!?...I will not be...
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