Unfortunately something has obviously changed in the kitchen in the last couple weeks. My wife and I stopped in the other week to grab dinner and I ordered a grilled chicken breast no seasonings due to health reasons. when the waitress brought our food out I could tell just by looking at the chicken that it was going to be good. Once I tasted the chicken I asked to speak to the manager. When the manager arrived I asked if I would be able to meet the person that made this chicken breast because it was absolutely the best chicken breast I've had in a long time. Moments later the manager arrived with a young man by the name of Meshach. I asked him what he used to make this grilled chicken breast so good and he replied with, just butter sir. Are you serious just butter and it tastes this good we will definitely be back. We decided to go back the other night and also take friends of ours with us so that they would be able to enjoy such delicious food. Unfortunately that was not the case!!! It was cold so we all started off with the soup. And I can tell you we left the soup as it was.. We all thought that may be someone's mistake was a sign not to have soup that night. So we moved on to ordering our meals. Once again I ordered just a grilled chicken breast No seasoning. When the waitress brought our meals out this time i was a little worried. Unfortunately I was able to enjoy this chicken breast like I did the first time It was very dry and tough. as a chef how do you dry out a chicken breast? You should already know that you flip it one time therefore it keeps the chicken breast moiste. Once my wife noticed I was not going to eat the chicken breast she offered me one of her sides. I would've rather ate the chicken breast instead. When I asked the young waitress if Meshach was working she replied with he had found better employment. I told her it was going to be hard losing a good chef. She then told me that he wasn't the chef he was just a really cool guy that liked to cook that was supposed to be training under the chef. Wait so someone that was in training cooked that delicious meal the first time we were here. She said their main chef was working tonight. No way because if this is your chef's work you need a new chef because I've had better food prepared by Chef Boyardee. And if anyone knows where Meshach is now employed I would greatly appreciate the info so that I may enjoy his cooking once again. Thank you for reading and I hope to one day be able to come back and enjoy...
Read moreIt’s really hard to continue to support local businesses when they do not care about their customers.
We attended the Oktoberfest in downtown Wetumpka, which was great! After walking around a bit, my mother wanted pretzels and I remembered seeing them offered at CC, so I suggested we stop in. Two in our group stopped at Fizz Co. and grabbed some nonalcoholic boba drinks. At CC my mom and I were greeted by a very nice waitress who quickly told us about the pretzel bites and showed us to a table.
Mind you, I had a draft beer in my hand because this was a festival and Wetumpka is an entertainment district meaning you can walk around downtown with alcohol purchased there. Nothing was said about my beer. My mother ordered the pretzel appetizer with a drink and we decided to stay and eat since she had just finished chemo two days prior and was feeling a bit hot and tired. Our two others joined us with their drinks purchased from a neighboring establishment and as we were looking over the menu, a woman approached us rather rudely and said we could not have those drinks in their restaurant. She said they could be thrown away or we could leave. We were not going to throw away drinks just purchased so we decided to leave. The waitress came back over and I told her what had happened and to cancel our order. Then, I told her my mom would just sit by herself and eat her pretzel bites while we waited outside. Since they thought we were leaving, they put my mom’s drink in a to go cup and charged her 1$. They did not take this charge off when she decided to stay.
The pretzel bites came out and I ran back in to try one. I figured after all this trouble at least they’d be good. NOPE! Frozen chewy pretzels with water consistency cheese sauce that was not good.
We ended up finding the pretzel food truck and it was delicious! She finally got her pretzel and cheese sauce that was actually good with great service.
We tried to support a local establishment but ended up with much better food and service at the food trucks.
It is not against the health code policy to allow outside food and drinks so it’s the restaurants own policy, which is understandable. However, I believe this policy should be less enforced during downtown events. We noticed others came in with Fizz Co drinks and they were also told they couldn’t bring them in and they threw theirs away. Maybe it’s just Fizz Co they have a...
Read moreWe've been many times, but it just keeps going downhill and sadly this was our last visit. Long story short -- broken AC made it very hot, terrible service, disgusting bathroom (dirty, smelly, no paper towels, soft spot on the floor), and rude bartender/manager. Stay away and go to Grumpy Dog or any of the other friendly, local spots.
The air conditioning didn't work well so it was very warm, but we decided to stay. We had a very nice young waitress. Unfortunately, the service was terrible. We ordered drinks for 5 adults. Two arrived in about 5 minutes. After waiting 15 minutes for the others, I went upstairs to the bar to check. When I politely asked about the drinks, the bartender quickly snapped that everyone else at the bar ordered drinks at the same time and she was still working on them. Not sure how that works since we ordered all of our drinks at once, but only received 2 of 5. I stayed at the bar and watched, to my surprise, as the bartender proceeded to come out from behind the bar, bring checks, bring new menus, take orders, and make soft drinks. After another 15 minutes I asked again and was told, in a rude tone, that someone else was making my drinks. Surprised at the poor service, and now skeptical the drinks would ever be made, I asked to replace the drinks with a beer. After making another round on the floor and pouring a few more drinks, the bartender gave me a beer. No apology, no empathy, and apparently very annoyed. When I went back down, I was surprised we still didn't even have appetizers after 25 minutes. When appetizers came, there were no plates. Entrees were even more delayed and now we had kids breaking down waiting over an hour for Mac n cheese and chicken tenders. Even the dishwasher (who was very nice and hardworking) could tell we needed help and checked on us. When we asked for a manager, he went upstairs and came back down to tell us "the manager says you need to come upstairs if you want to talk". It's sad that any restaurant could expect to be successful with this as their customer service standard. The manager never spoke to us, no apologies from leadership, no comps, gratuity was included. Everyone can have a bad day, but the way we were treated was dreadful. Our three families of recurring customers will not be returning I hate leaving bad reviews, Coosa Clever just didn't care. I hope the owners see this and...
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