Dunkin' — Restaurant in Weymouth

I’ve developed a serious love affair with Dunkin’ Donuts’ macchiatos—or at least I would if they were served correctly more than once a month (and that might be generous). On those glorious occasions when the caramel-to-espresso ratio is just right, it’s basically liquid bliss—like a caffeinated hug. And I appreciate that, because let’s be honest: mornings can be rough, and a properly made coffee with a friendly smile is sometimes the only thing standing between me and a meltdown worthy of reality TV.

However, the experience can get… a little less sweet. It’s tough to enjoy my macchiato when I’m treated to front-row seats of staff bickering about tips, or, on the really fun days, passionately airing their grievances about who hates working there more. Let’s just say it adds a shot of drama to my order that I really didn’t ask for. If I wanted that level of entertainment, I’d binge-watch a soap opera at home with my cat.

Don’t get me wrong—there are definitely gems on the team who can whip up a perfect drink and make my day brighter just by being so cheerful. Those individuals truly know what customer service is all about. But their positivity can get overshadowed by the occasional “I’d rather be anywhere else” attitude from others.

Despite these hiccups, I have to give a shout-out to the management. They seem to be working tirelessly to keep the business running smoothly and maintain a positive vibe. You can almost see the sweat forming when they step in to defuse a heated back-and-forth behind the counter. In fairness, Dunkin’ Donuts is no small operation, and keeping everyone happy—staff and customers alike—can be akin to herding caffeinated cats.

So, should you grab your morning macchiato here? Absolutely—when it’s done right, it’s worth the occasional gamble. Just cross your fingers that you’ll be greeted by one of the upbeat team members rather than walking into a real-life version of “Caffeine and Conflict.” Here’s hoping management keeps on fighting the good fight, because underneath the drama, there’s still that lovely, caramel-y, espresso goodness waiting to make your day a...

I don’t live local - so when we want good munchkin I drive to this and only this location- I go early to get a good variety- so this morning I drove to get the best munchkins in the world and I went through drive-through big mistake so I got my box and while I was waiting for my coffee to be made I opened to get one and the box wasn’t full and they were broken looking sad - I brought to attention of girl working window and got someone who said she would fix and bring out to me / asking me to park in 1 so I did and waited /then another box was brought to me and i again opened and girl said no filled ones (box looked sad) so I brought into store - to my surprise there was a lot of filled ones behind lady at counter (who was very very nice) I told her my story I said if I wanted the crappie one I would have went to my local I drove here for those behind u - can u help me? She told me the drive through and walk in have different areas and I am thinking one store u should share - people drive to this store for the goods- why do people have to go in u have drive through SHARE THROUGH...

Incredible.. they get five stars for completely dismantling the best Dunkin’ Donuts in Massachusetts ..i’ve been going to this Dunkin’ Donuts (and hundreds of others)since 1975 I can’t understand why people would mess with success.. if it ain’t broke don’t fix it… And they put a miserable sea hag at the counter Sunday morning who is as friendly as a crocodile I asked how the munchkins were sold she said box of 50 so I bought 50 the next person stepped up and asked how the munchkins were sold she said 5,10,25,or 50 she lied to my face… they don’t make the donuts there anymore they are lame conveyer belt donuts..I’ll be gone with the donut King on middle Street..even the coffee is weak since they stopped serving Columbian fresh ground roasted beans… The new owner spent way too much money just to ruin a good thing he/she needs a reality...