Jamba — Restaurant in Wheaton

This store is incredibly understaffed. Only ever see 1 person inside in the mornings.

Monday 8/16/2024, it was around 8:30 or 8:40 (they open at 8:00, by the way) and the lights were all on and everything was running, so I know someone was inside, but the doors were all locked.

There was no note on the door (I'm assuming they were in the bathroom or on a break since it was clear someone had already opened the store) to let us know where they were and when they would be unlocking the door again. I tried calling, banging on the door repeatedly for nearly 5 minutes, shaking the door, etc.... but no one answered nor did anyone come to the door. After nearly 20 minutes of waiting and knocking and calling, I gave up.

It was an immense waste of time and with no note on the door saying "we apologize, we are understaffed and we are on break/using the restroom and will be back at 'X:XX' am", I had no clue what was going on. The least they could have done was put a note on the door letting customers know what the he will be back and at what time or at least take a work phone in with you so confused customers can call and see what's going on.

Honestly, I understand what it's like me understaffed, buf perhaps if they paid fair wages to their employees they wouldn't be so understaffed. Also, whoever is in charge of this location needs to either hire more workers or ensure to leave a note for people when they are on break or take a store phone into the restroom.

It's inexcusable to have the doors locked during operating hours with nothing to tell customers what is going on or when they will be unlocking the doors again.

Also, multiple times my drink was blended badly with many large chunks. This location is the worst I've...

This place is really great! Jamba has an amazing selection of drinks and desserts. They also have sandwiches on the menu. The whole place is very cozy, clean, organized, and bright. From the exterior to the interior, everything is great and well-maintained. The atmosphere of the place is relaxing and enjoyable. You can really smell the scent spreading all over the place coming from their amazing kitchen. All of their food really looks good, all of it smells great, and what more to the taste. All ages can really enjoy this place and order, their menu is huge, and they have plenty of selection. I strongly recommend trying their Strawberry Smoothie, Almond Matcha, and some of their Oatmeal Bowls. Jamba really makes the best smoothies in the whole town! Their staff here is really nice, kind, and professional. They are always smiling. Very pleasant. All of the customers say they are fun to be with. All of them work so fast. Sometimes they have long lines at the counter, but after a few minutes, the lines will move quickly. Great customer service! Jamba’s location is also easy to locate. They are close to other popular spots and places around Wheaton. If you want some delicious and healthy drinks and desserts, you must try and visit this Jamba! This place never disappoints! Will be back again...

The staff is rude and makes up any excuse they can to not use coupons that jamba sends to your email. I drove twenty mins out of my way to get my free birthday smoothie after having a morning from hell. I work from 4-8:30 am and then have to rush to home to get my daughter to preschool at 8:45 (was 5 mins late today because of traffic). While at work I found out a coworker died. Having a really stressful day I was looking forward to getting my free smoothie that I received in my email, especially because it expired today. They wouldn’t take my email and apparently none of my 4-5 phone numbers is associated with my account so they can’t give me my free smoothie. Won’t take my email because apparently I can drive another 45 mins to the next closest Jamba Juice just for a free small smoothie. 🙄🙄🙄🙄 so I am officially done going to all jamba juices. If I want an overpriced smoothie I will go to smoothie king or red mango from...