Two Bostons — Local services in Wheaton

Love Two Boston’s!!!! I have been going to Two Bostons since my mom got us a dog back when I was 17. I love the cuteness of the little boutique and I am happy to see that they didn’t sacrifice style or service when they expanded!!! I love going into Two Boston’s for several reasons; they are always staffed properly so guests can get the personalized attention that so many crave, my dog loves going there, they carry a lot of things other stores don’t, friendly staff and birthday rewards!!! My dog will eat every and any toy he gets his mouth on, so to avoid vet visits we spend a bit more money where it counts. A lot of the better quality toy brands you can’t find in store, but you can at Two Boston’s! Seriously though, they are the only store I know near by that sells Planet Dog brand toys and that is one of our go-to toys for our heavy little chewer. We have a mini bone by Planet Dog that is over a year old now and regularly withstands heavy chewing from our dogs “Uncle Chase”, lab/pit bull mix. This store is just as wonderful and inviting as their first location, and so is there 75th store and I am sure if I went to one of their other locations they would be just as nice!!! I have been in the Customer Service industry for 13 years now and it is nice to see that the owners and workers at these stores are so nice and friendly. Great service is what I am about and I love receiving it as well. Keep up the great job!!! We need things that can withstand not one, but three different heavy chewers and those brand are typically hard to find in-store, so when I buy them I go to Two Boston’s because even it’s a bit more than buying online, it’s worth supporting a business I love run by people who truly care. My dog is the orange one...

Rude, didn’t help me at all and didn’t offer a free gift or treat for my dog even though it was her birthday and that’s something they advertise. I'm not bummed they didn't give me anything free. The fact that I brought my daughter who has never been there to buy something for her big fur sister and not get any assistance is plain old sad. I get a family was in there this morning needing help buy things for their new pup but dang...share your assistance. Never going to this place again. Many other better places to buy nice things for your fur baby. Customer service is key to a successful business and unfortunately you won’t get decent customer service here. If you like getting ignored this is the place to be. I think her name was Sonia? Not sure but she could have taken some time to help us. You're a business, customers come and go but to straight up lose business because you didn't care will definitely help you lose more customers. Good Luck. Replying to your comment Your cashier never offered your program lmao. You guys are the worst! My husband did have an account with you guys and we even have the email you sent to let us know our dog will get free things..but what’s the point of asking for our info upon purchase if your system doesn’t automatically recognize the program you offer. It’s disappointing that that’s your response of all things. No thanks, we don’t need your fake sympathy. Your customer service is trash and same with your dog cakes. Found a better dog barkery in...

I always loved Two Bostons, but my recent experience has blown me away. I have a 14 year old Westie, Denver, that was recently diagnosed with canine cognitive dysfunction AKA doggy dementia. It was so sad to see him so anxious and scared during his night episodes and the medication from the doctor wasn’t helping. In an effort to try a different approach, I reached out to Two Bostons and spoke to Carmen. What a rockstar! She immediately shared her experience with her own babes, one in particular who went through the exact same thing, and immediately made me feel at ease. She recommended M&M Naturals CBD oil, Triple MCT-3 coconut oil, and Stella & Chewy’s calming treats. Guys, the day we started his new regimen, he stopped having episodes! I am beyond fortunate to have met Carmen and have to say that she went above and beyond helping me and Denver. She even called the next day to check-up on him! I felt how much she cared for him and I don’t know where he would be right now without her guidance. I can’t thank her enough, Two Bostons, what a stellar employee. Thank you, thank...