Burger King — Restaurant in Wheeling Township

I ordered takeout and picked it up going trough the drive trough. When I got home I discovered that my burgerpatty was badly burned (see picture). When I called in regarding it and asked for the manager, the employee that picked up the phone tried 3 times to pretend that she calls the manager over and then hands off the phone to the manager. Though she answered the phone herself again. After her 3rd unsuccesfull attempt to impose as the manager, she said that the manager is busy and can not come to the phone. It turns out the lady that answered the phone was also the lady that made the burger. She claimed that 2 similar burgers were made at the same time and those customers didn't complain. She tried to convince me it was normal that the patty looked like this. I hope this location is able to be managed better and hire better...

This is definitely one of my favorite food spots. They have good food, ordered bacon cheeseburger and onion rings. they are on point with your order. They get it to you in a timely manner. Food served Fresh, hot, and just delicious. The onion rings Served hot and crispy, it’s perfect cooked, it's golden Onion Rings and perfect match into barbecue sauce. Burger King never disappoint me because their food was on good quality, and the staff was very nice, friendly and courteous. Excellent customer service they have. The store was Very clean on the inside and they have a welcoming cozy setup. Frequent spot of mine. So you know if I go...

I came here thinking that this place would be good since it had a four point one star rating. Boy was I mistaken. They don't seem to grasp the concept of an online order. If I place the order and I paid for it ten or fifteen minutes ago I know how long it's gonna take for them to bake it even if they're busy. All I ordered was one whopper and they could not even make that within the 15th to 20 minutes. It took me to get there and said they decided to start it and make it when I got there. I was in a rush I had to be at an appointment. Can I factored in the fact that my order would be ready when I got there So I could keep on...