Chick-fil-A — Restaurant in Wheeling Township

Today I drove up at the lunch hour. Both lanes open. No one in the right lane, so I chose the right lane. Pulled up to where you place the order and told the voice on the other side of the speaker I had placed through the app for drive thru pick up. Pulled forwarded in the right lane, because it was open. There was one car in the lane in front of me and several in the left lane closest to the pick up window. A very visibly stressed out and rude employee was was at the car in front of me. A few minutes later he came up and asked for my name on the order. He was very frustrated and eventually said “I guess just pull up”. Okay. So the lane was open, not my problem it wasn’t supposed to be. They should have told me at the order speaker to pull to the left lane if they didn’t want me to keep moving forward in the right lane. After I pulled forward same said employee came back with blockers to put up for the right lane to funnel cars into one lane. Repeatedly saying it shouldn’t have been open. An unusual amount time past and another employee approached asking my name again. He came back with my food that appeared to have been sitting there awhile and I drove home. Got my kids set up with their lunch and when I finally started scarfing down my salad I realized after many bites in there were several small thick black hairs in my salad. Barf. I don't have dark hair, no one in my family does. This was so disgusting and disturbing, my kids already just about done with their food. Threw what was left away. Couldn’t stomach it. Reported it through chick fila website. Decided to check out reviews if this was ever a thing at this location. Sadly I saw a couple hair in food posts. Like I have never in my life had this happen. So gross. Guess I am lucky to not find hair in my food dining out. But since others at this chick fila have, felt I should share my story. I am so grossed out. This is the first hair I discovered. That I took out of my mouth. Now I am going to go barf again and delete the photo from my camera roll it is so I never have to...

There is always a long line in the drive thru, so I am really not surprised each time I go in here. I just got used to it and it is a normal scene for me to see a long line, especially on Saturdays. But you know, the service here is just really great. Sometimes lines move quickly and sometimes not, but nevertheless, the staff are always friendly and definitely polite. I always choose to go here whenever I want something to eat, and that would definitely mean their chicken nuggets. I just love their chicken nuggets. It is always fresh and hot when it is served. It tastes fresh as well, and, of course, juicy and seasoned to perfection, so it definitely melts in my mouth. I am honestly content with the chicken nuggets alone, but I cannot deny the fact that they taste even better with every sauce they have. This time, my favorite sauce would definitely be their sweet and spicy Sriracha sauce that I always request, and they always put it perfectly with other sauces that also taste good. I would always order 12 pieces of nuggets, and I was good. It definitely brightens up my day, and whenever I have a bad day, I will just stop by here on the drive through and have some of their chicken nuggets. Their waffle fries are also great, and like their chicken nuggets, they always taste delicious and are always served fresh, hot, and...

Staff is friendly and the restaurant is a lot cleaner and more pleasant than most fast food joints. The food is good, particularly the fries and the original chic fil-A deluxe sandwich. Oh that processed tangy American on that buttery chicken patty just makes my heart sing. Oh and I should mention these salads are good too. Well at least their fried chicken one’s. Particularly the southwest salad. I get the avocado lime ranch and an extra packet to go for my fat self. The one BIG negative is the employees don’t understand the concept of bonus bag fries. You know when your chowing down on some delicious fries and you get to the bottom... but then... you notice a glimmer of hope... some rogue bag fries to give you the coup de grace for your fry experience (not sure of this is the best use of this expression as according to Wikipedia... this means the mercy killing of a severely wounded person or animal, but eh, it seems fitting somehow. Anywho, that is NOT the case with this joint! Yes my friends, once your container of delicious golden waffle friesrescues the bottom, the ride is over. That’s it kids, you’re done. I almost dropped them a star for this, but am feeling generous. A full star seems extreme. You got lucky this time...