Subway — Restaurant in Wheeling

This was one of my favorite Subways, until recently. Now, with the help of its new employees, it has become one of the worst. I stood and waited for service for 20 minutes and I was the only customer. There were 6 employees and only 2 working on the online orders. The one working with the meats and bread had dilated pupils and seemed to be high on something other than THC. It took her nearly 5 minutes just to put peperoni on a 6-inch sub and slurred her speech when she spoke. When this woman asked for help the other employees ignored her and retreated to the back. Eventually a young man came from the back to help, but unfortunately, he also suffered from similar symptoms as her but worked at a faster pace. I will give a positive shout out to a young girl, perhaps a high schooler, with a long ponytail working with the vegetables. She was very kind, helpful and sweet. You could see the embarrassment in her eyes. So, I made it a point to reflect that...

when I first came in, I was not greeted at all and ignored. I was standing there at the counter, and the older lady was just cleaning up the tables and ignoring me until I said, can anyone help me. then another lady came out and she proceeded making my sandwich and had the gloves on, but the same gloves that she wore making my sandwich, she proceeded to work on the computer register with the same gloves on and then stopped and came back to my sandwich and made my sandwich with the same gloves on. when I proceeded to the cash register where she was typing, it was crusty and dirty and she mentioned nothing. This was the most unsanitary place I have ever been to. I will never come to this...

Online app and google allowed me to place an order. The app showed that they would be open until 9 pm. Show up to pick up my order and the door is locked with the deadbolt, even though the neon open sign is lit up and all of the lights are on. It looked like it had been abandoned by the employees. Paid for my food online prior to picking it up, and never received it. Not only did I not get my sub, I did not get any lunch due to my small lunch break time frame. Called elm grove subway and was told they had received many calls lately about that...