I understand it’s not ideal to WANT to serve someone at 9:15 when your door says you close at 9:30 pm - but to yell at someone that you’re closed when you aren’t is wrong. Not only yell at them but then argue with them when they point out the advertised times. There is a difference between cleaned up and closed. If you were actually closed you would be able to lock the door. For one employee who was gossiping with someone who wasn’t behind the counter to yell twice about their closing time when I walked in before the other employee at least used her wits to come up with an excuse of no more bread at the time to get patrons out of there. I’ve worked in the service industry for many years and understand that you may want to leave the second the clock strikes close, and you may have cleaned up early. I just want the owners of this establishment to be aware that their employee is “barking” at guests that walk thru the door the last half hour because she doesn’t want to do what she signed up for. I wasn’t the last guest they had turned away either, I’m sure cameras will show that. This happened 12/18/17 - the door then seemed to be locked by the gentleman who didn’t look like an employee after they turned another lady away closer to 930. Again, not ideal I get it, but that’s a sale. Money in your register, money in your paychecks, and probably a great tip for accommodating a late sale, it’s close to Christmas and people are more generous. You lost on all accounts due to...
Read moreI am disappointed to say the least...I absolutely love subway.. I think subways food is good and always taste super fresh but I just came to this location after work with my boyfriend and we were exhausted. We ordered for pick up online. I got the teriyaki steak and my boyfriend got the outlaw and we ended up eating in the restaurant but as we were in line we saw how they treated all other customers nicely and filled their sandwiches regularly and enough like any other subway but we got our order and we opened it and the sandwiches were so under filled... I'm confused as to why we were treated this way. There was no second thought..there was barely anything in our sandwiches...like I could almost count how much steak pieces there was. The ends of the sandwiches were empty and they bread was super flat meaning there was barely anything. Almost no teriyaki sauce and for the outlaw barely any Chipotle. I'm really confused as to why everyone else's sandwiches were filled enough but ours weren't.... we weren't mean or nasty at all...what did we do wrong. I go to subways often and I love them alot but after this unnecessary interaction I don't believe I'll be...
Read moreThe Arab woman that works here will skimp you out of your meat and cheese for your sandwich.. paid for extra meat and cheese on 2 full price sandwiches. she refused to give it to me because I had a coupon for a free regular 3rd sandwich. Thank god I went in to watch her actually make the sandwich and when I explained to her that I paid for it ((it was on the receipt)) she said we can not make it because you are already getting a free sandwich. Excuse me I paid for the extra stuff on the first 2 sandwich. And I didn’t ask for anything extra for the 3rd sandwich. I couldn’t believe what I was hearing. So Please if you are going to order from this location make sure you are there watching just incase that specific employee is working on your sandwich. Or don’t order anything extra because you will not get what you paid for and they will give you a hard time about it. I never had an issue before with other employees that works in this location when I used promotions. Everyone is always so friendly and The food is always good and fresh. My experience today...
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