The best coffee house in Wichita Falls, this coffee house is a definite must stop either on your way through Wichita Falls or just running your everyday errands. Not only does this coffee shop offer the freshest most delicious coffees, owner Jessica Prides herself in educating all of her employees about the roasting process as well as how to pull the best shot of espresso every time. This is a must stop even for those who are not coffee lovers being a little bit partial to them did you I am the creator of the original mermaid, they use quality healthy ingredients and hold every drinks the highest standards. Jessica is the perfect model of the ideal local business owner even going as far as if you do not like the drink or any food item that you get even if it is made correctly at the best equality she will replace it for something that you would enjoy for free, management honestly does appreciate feedback negative as well as positive they are constantly working towards achieving the best experience for each and every customer. They also carry a variety of delicious food for those who were on some of the trending diets as well as just really good pastries breakfast sandwiches and even cupcakes. Frank & Joe's does not stop at trying to create the best experience for just their human customers but as well as their canine friends they have puppy parfaits and doggie treats all homemade in bakeries by local vendors. I've never experienced a business that is so proud of the town that they reside in as well as so supportive of their fellow local business people. I definitely recommend this coffee house to everyone from the Busy business person needing to grab a quick quality coffee or even a conference room for an important meeting. College Students needing a place to study as well as the caffeine boost to get them through can enjoy the free WiFi and inexpensive personal study rooms. Then maybe you are not a business person or someone looking for a quiet personal study room maybe you are the busy stay-at-home mom or even just a mom who could use a relaxing break Frank & Joe's also sometimes puts on children's events where they do crafts and enjoy a drink such as the non-coffee Frappuccinos are even my favorite the mermaid did I mention it's vegan. Still feel like this is not appealing to you maybe you are looking for a exciting yet relaxing girls night out Frank & Joe's occasionally hosts painting sessions or local vendors events where you can come in either paint and enjoy local wine or draft beers. Enough about the coffee and the products and being locally source and how well-educated all the employees are the root of their greatness is not only Jessica their fearless leader but the workers themselves they all are very well educated on their jobs and do it very very well and strive daily to progress and do even better, this staff is so fun and really enjoy their job you can tell by how they hold conversations with the customers as well as the environment is always a peaceful happy environment. I could go on and on about this amazing local business but I recommend going in and experience it for yourself. But I warn you not only are the Beverages and the food addicting so is the atmosphere and the employees if you ever feel down take a trip to Frank & Joe's I'm pretty sure you leave a bit more relaxed and smiling not to mention a little more educated about coffee as well as Wichita Falls and all of its local small town businesses. Jessica Edward's is one of the best representations of a positive role model for all women, she's achieved so much through hard work and dedication and is so educated and experienced in the business world I recommend all females who are going for their dream whether it is in business or anything at all get the chance to really sit down and have a conversation with Jessica she is so inspiring and you can't help but become more determined to go for your dreams after a conversation with...
Read moreWe loved Frank&Joe’s—but sadly, we won’t be returning. UPDATE: (Original review reflects an impression of discrimination from the business that appears, after response and reflection of series of events, to be a case of discrimination from another customer group. I've left my original comment in tact for context.)
For two full years, our small, secular homeschool group of neurodivergent and disabled teens met at Frank&Joe’s for weekly social time. It became a treasured part of our routine—great drinks, cozy seating, and a welcoming atmosphere that encouraged our teens to connect, relax, and be themselves. We always made purchases, we were respectful of the space and other patrons, and our kids were always supervised. In fact, more than once, previous staff and guests complimented how well-behaved our group was.
Unfortunately, since the change in management, the tone has shifted. What was once a place of warmth and inclusion now feels curated for a different type of crowd—one that, regrettably, doesn’t seem to include families like ours. After years without complaint, we were suddenly told that our respectful, supervised teens were a problem—coinciding suspiciously with the appearance of a new group that seems to be closely affiliated with the current manager, and following a polite but clear response that our secular group wouldn’t be attending their religious gatherings.
Though we have no hard evidence, the pattern is hard to ignore: the sudden appearance of “reserved” tables during our regular meet-up time, the emergence of religious promotional materials, and a lone (but timely) Google review echoing complaints we’ve never heard before—all suggest that our group may no longer be welcome, simply for being different.
It’s disheartening to walk away from a place that felt like a second home, but we believe in supporting businesses that support all of their patrons. We’re taking our group—and our considerable weekly purchases—elsewhere. We sincerely hope Frank&Joe’s chooses to embrace inclusion moving forward.
*Editing to add this: if we jumped to the incorrect conclusion at involvement from management/ownership then I apologize. But with the recent appearance of religious phamplets near the seating area along side the unnecessarily public discussion, it did seem targeted. In the 2 years we have been coming, no complaints have been brought to our attention either through the shop employees or other customers directly. Any issues in the past were never brought up to us despite plenty of opportunities. Including moments where the kids actually were being disruptive and parents were correcting the behavior. None of this came to light until the Bible study group attempted to get us to join their youth studies group and we informed them that we wouldnt be interested due to our secular nature. That's when the table reservations and negative reviews appeared from them specifically. So while I might be wrong about being targeted by management/ownership, I will maintain that we were being targeted by the other group. Which for us, a long side the phamplets, is enough of an indicator that we may not longer be the...
Read moreI would have clicked on all 6 stars if Google review had it. First of all it was my first time ever in Witchita Falls, the last day after spending about a month, I was FARMISHED after checking out of the hotel and googled "breakfast restaurant near me". I saw Frank and Joe's Coffee house and went there immediately. and I was blown away by the following ;
1.) The enviromwent is very welcoming, homely and super neat. You feel so relaxed as soon as you walked in.
2.) The sweetest genetleman who took my order, (I think he was Hispanic?) was very knowledgeable about what was on the menu, I was confused and he helped me make the perfect choice of their overnighted oatmeal. He quickly described some of the other different options on the menu that I had asked about. He was speedy, courteous and hospitable.
3.) Another tall slim healthy looking older guy maybe 5'11/6ft/6ft 1? manager maybe ? This guy was awesome. He also made a few suggestions about what to eat. I remember I asked him if it was a chain restaurant and he said We are as local as we can be". But such a welcoming gentleman.
4.) I had the overnighted oatmeal. OH BOY DID IT TASTE SO FRESH!!!. guess what?. It was also served just in time. Capuccino was hot and fresh.
5.) Please keep your staff. Love that Hispanic guy? (Not sure). The manager knows exactly what he is doing. PLEASE COME TO HOUSTON. WE need something like this, Its time, what are you waiting for? THe rest of America needs a breakfast...
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